Miller's Services · 3 hours ago
Lead Electrical Service Expert
Miller's Services is a family-owned business seeking a Lead Electrical Service Expert to provide exceptional service in diagnosing and repairing residential electrical systems. The role involves building customer relationships and guiding them in making informed decisions about their home comfort solutions.
CommercialFacilities Support ServicesJanitorial Service
Responsibilities
Complete all general electrical in-home, service calls
Establish customer rapport to sell the right products and services
Educate and assist customers in choosing the best finance options and maintenance plans
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, trade shows and retreats
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
Qualification
Required
Over 3 years of experience with residential electrical codes, coupled with proven ability to make effective, on-the-spot decisions regarding troubleshooting, diagnostics and ultimate service of the systems
2 years of experience mentoring apprentices through training and skill development
Developed proven track record in electrical systems including electrical components, junction boxes, circuit breaker units, and reading wiring diagrams
Clean, safe driving record
Highly organized with exceptional follow-through abilities
Strong verbal and written communications
High integrity with advanced social skills and ability to make solid connections
Competitive individual contributor who also loves to win as a team
Preferred
Generator experience is a plus
Benefits
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!