Lincoln County Health Department (Troy, MO) · 10 hours ago
Dental Program Manager
Troy, MO
Full-time
Onsite
Entry, Mid Level
2+ years expLincoln County Health Department has been serving the community since 1966, and they are seeking a Dental Program Manager to oversee the agency's Children and Adult Dental Clinic. The role involves managing program activities, clinical staff, ensuring quality dental care, and meeting contract deliverables to improve oral health in the community.
Government Administration
Responsibilities
Ensures the delivery of quality dental care to all clients
Responds efficiently and in a timely manner to client, dentist, and other staff inquires
Manages client scheduling and directs clinical flow
Manages assessment of client eligibility and referral process as needed
Reviews treatment plans and financial arrangements with clients
Review, process, and submit dental claims
Processes collections and accounts receivable by receiving and posting claims
Recruits and assists with the selection of dental staff, including contractors and volunteers
Provides training for and manages dental staff to meet agency policies and procedures, healthcare regulations, and dental board standards
Manages access to and use of dental clinic electronic health record
Monitors program budgets and expenses
Completes supply and equipment purchases
Ensures timely completion of contract deliverables, as required
Ensures clinic compliance with applicable federal, state, and local regulations
Develops written materials for dental program and clients
Supports marketing and promotional initiatives for the dental program
Ensures client data is stored securely according to agency information security policies and state and national privacy and security regulations
Protects and safeguards confidential agency and client information; exercises sound judgment and caution in communication and transmission of information
Oversees maintenance of facilities and equipment in accordance with hygiene and any additional safety regulations
Collaborates with other Program Managers to help facilitate resource sharing
Demonstrates and promotes a culture of respect and cultural sensitivity in their interactions with the public and with agency staff
Other duties as required/assigned
Develops and manages program activities and timelines
Ensures quality and accuracy of program activities
Ensures timely completion of contract deliverables, if applicable
Assists with program contract and budget preparation
Supervises programmatic activities of staff members and provide guidance and feedback as needed
Represents agency to external partners, groups, and the general public
Adheres to agency policies and procedures
Collaborates in the development of and contributes to individual, team, and agency quality improvement and evaluation activities
Prepares and participates in regular meeting with staff and others as required
Builds and maintains effective relationships with external partners
Demonstrates and promotes a culture of respect and cultural sensitivity in their interactions with the public and staff
Helps identify partnership and funding opportunities; promotes relationship building with other organizations, agencies, or individuals
Provides support for and/or participates in agency community outreach activities
Protects and safeguards confidential agency and client information; exercises good judgement and caution in communication and transmission of information
All employees of the agency are considered emergency responders and may be expected to respond in the event of a public health threat or emergency; this may include, but is not limited to, requirements to work alternate schedules or work at alternate locations and perform duties other than daily routine
Qualification
Required
High School diploma or GED equivalency
Minimum 2 years supervisory management experience required
Minimum 2 years insurance billing and coding for claims processing
Strong understanding of insurance companies, coding, and insurance billing
Knowledge of dental terminology and dental office procedures
Strong knowledge of credentialing process for providers and insurance companies
Strong understanding of core public health functions, competencies, and essential services
Strong customer service orientation
Demonstrated ability to work with diverse individuals and groups on complex issues
Demonstrated ability to work independently and/or with limited supervision
Demonstrated ability to respond professionally and appropriately to questions from staff, community partners, and the general public
Demonstrated personal demeanor and composure to build consensus and problem solve under stress or pressure
High ethical standards with ability to maintain confidentiality
Prior experience working with electronic health records in a clinical setting
Strong project management skills
Excellent verbal and written communication skills
Willingness to engage in personal development, continuous learning, and ongoing training
Proficient use of Microsoft Office, with emphasis on Word and Excel
Proficient in operation of office equipment; computer, FAX, telephone, copier, etc
Personal qualities of integrity, credibility and a commitment to the agency's mission
Must be able to attend job-related events and meetings
Physical working environment: primarily indoor office setting with occasional travel to outside meetings; frequent use of personal computer, telephone, copy machine, and fax machine; dental clinic setting; occasional exposure to environmental contaminants including but not limited to needles, body fluids, chemical hazards; potential exposure to disease due to contact with symptomatic and symptomatic patients; may involve tasks requiring bending, squatting, sorting, and reaching to both ground level and overhead; may involve lifting/moving/transferring heavy (50+ pounds); holding and gripping objects
Preferred
Bachelor's degree from an accredited institution and/or post-high school dental training strongly preferred
Benefits
100% employer paid health coverage (for employees)
Paid time off (16 hours earned per month)
14.5 paid holidays per year
Education assistance program up to $5,250 per calendar year
Lincoln County Health Department is a qualifying agency for Public Service Loan Forgiveness
LAGERS pension retirement after 6 months
401k options
Professional development opportunities
Company
Lincoln County Health Department (Troy, MO)
Lincoln County Health Department will strive to protect and promote a healthy and safe environment through community outreach, on-going assessment and policy development, education, and innovative solutions to identified health issues.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase