Sony Honda Mobility of America · 10 hours ago
Marketing Technology Specialist (Salesforce Marketing Cloud)
Culver City, CA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $110K/yr
3+ years expSony Honda Mobility of America Inc. is a subsidiary of Sony Honda Mobility Inc. seeking a Marketing Technology Specialist with strong Salesforce Marketing Cloud experience. This role supports customer growth initiatives through marketing automation and data operations, collaborating closely with the Digital Customer Growth Manager.
AutomotiveAutonomous VehiclesRecreational Vehicles
No H1B
Hiring Manager
Lawrence Sherwood
Responsibilities
Support customer journey design and execution across Salesforce Marketing Cloud, including segmentation, QA, and deployment
Build, test, and maintain SQL queries, data extensions, and validation logic for marketing use cases
Execute troubleshooting and hotfixes to resolve data, automation, and system issues quickly and accurately
Support pre order, demo, configuration, and reservation communication workflows across digital channels
Translate business requirements and growth strategies into clear technical specifications for agency developers
Support front end updates to marketing assets such as CloudPages, forms, and basic HTML and CSS changes
Ensure data accuracy, system stability, and documentation of workflows, logic, and processes
Partner with Business Intelligence and Analytics teams to review performance data and identify optimization opportunities
Support testing and deployment of new campaigns, journeys, and integrations
Maintain documentation and best practices to support scalability and operational continuity
Collaborate cross functionally with Marketing, Product, Sales, and IT teams to support customer experience initiatives
Qualification
Required
Bachelor's degree in Marketing, Information Systems, Computer Science, or related field, or equivalent practical experience
3 to 6 years of experience in Marketing Technology, CRM operations, Marketing Automation, or Growth Operations
Hands on experience with Salesforce Marketing Cloud including Journey Builder, Automation Studio, and Contact Builder
Strong working knowledge of SQL and data modeling for marketing and customer engagement use cases
Experience supporting automation workflows, segmentation, and campaign execution
Strong troubleshooting skills and ability to diagnose system and data issues quickly
Excellent organizational skills and attention to detail in technical execution
Ability to translate marketing strategy into technical workflows and system requirements
Comfortable working in fast paced, evolving environments with changing priorities
Preferred
Experience integrating Salesforce Marketing Cloud with Salesforce CRM or customer data platforms
Experience in automotive, EV, mobility, SaaS, or high growth consumer technology environments
Familiarity with API based integrations and data pipelines
Experience working with external development agencies and analytics partners
Exposure to front end web technologies including HTML, CSS, and form integrations
Experience supporting customer acquisition, lead management, and pre order funnels
Strong documentation and process improvement mindset
Benefits
Comprehensive medical, dental, and vision benefits
Flexible Working Policy
Paid parental leave
401k Program
“Take What You Need” time off policy, with a minimum of 15 days off per year, and holiday breaks
Yearly bonuses (subject to eligibility)
Company phone (subject to eligibility)
Company swag
A brand new laptop and monitor
Special discounts on Sony products
Learning and Development quarterly stipend
More to come!
Company
Sony Honda Mobility of America
Sony Honda Mobility Inc. (SHM) U.S. subsidiary It is a sub-organization of Sony Honda Mobility.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase