Customer/Order Management Analyst jobs in United States
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Insight Global · 2 weeks ago

Customer/Order Management Analyst

positionBridgewater, NJ
timeContract
remoteHybrid
seniorityMid Level
money$24/hr - $28/hr
date3+ years exp

Insight Global is looking for an Order Management Associate to support one of their pharmaceutical clients in Bridgewater, NJ. This role involves developing and maintaining business relations with customers to ensure high levels of customer satisfaction and supporting internal departments to achieve company goals.

EmploymentHuman ResourcesRecruitingSales
Hiring Manager
Lani Cantillo
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Responsibilities

Developing and maintaining business relations with customers through a high level of customer satisfaction
Supporting the sales force and other internal departments to reach company goals
Maintaining a cohesive customer relationship as an internal point of contact
Processing orders received via various channels in a timely and accurate manner
Performing contract review in preparation of order entry
Entering orders directly into SAP environment
Assisting in maintaining central customer database
Regular interactions with other internal/external account representatives to ensure current knowledge on all account details

Qualification

B2B customer serviceOrder processingSAPInventory managementMicrosoft SuitePharmaceutical industry experienceShared group inbox managementAssociates Bachelor's Degree

Required

3+ years of B2B customer service experience
Experience in order processing, entry, fulfillment, or management
Experience performing order entry or reporting in SAP
Experience managing and manipulating inventory/shipping reports
Proficiency in Microsoft Suite (Heavy Outlook & Excel usage)

Preferred

Pharmaceutical industry experience
Associates Bachelor's Degree
Experience managing a shared group inbox

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://insightglobal.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Recent News

Maryland Daily Record
Staffing services firm signs lease with Baltimore Peninsula
2025-09-26
citybiz
Baltimore Peninsula Signs 15,600-Square-Foot Lease With Insight Global
2025-09-25
PR Newswire
Insight Global Releases 2025 Employee Sentiment Report Highlighting Urgent Need for Better Onboarding and Workplace Culture
2025-09-23
Company data provided by crunchbase