LSA Family Health Service · 5 hours ago
Social Care Network Supervisor
LSA Family Health Service is a community-based nonprofit in East Harlem that supports diverse families in need. They are seeking a Social Care Network Supervisor to oversee and train Social Care Navigators, providing essential screening and navigation services for Medicaid Members in the community.
CharityEducationHealth CareNon ProfitSocial Assistance
Responsibilities
Train, support, & maintain direct supervision of Social Care Navigators to ensure successful & streamlined service delivery
Provide comprehensive Social Care Navigator (SCN) services, including screening & navigation services to eligible Medicaid Members via phone, in-person, and virtually
Utilize the UniteUs Database in conjunction with the Accountable Health Communities (AHC) Health Related Social Needs (HRSN) Screening Tool to screen Medicaid Members with a variety of HRSNs
Conduct Eligibility Assessments for eligible Medicaid Members whose initial screening identifies unmet HRSN needs
Connect eligible Medicaid Members to services, care providers, & community resources to ensure their HRSNs are met
Develop Social Care Plans for eligible Members, including a summary of needs, eligibility, individualized strategies, interventions & an up-to-date list of navigated resources &/or services
Qualification
Required
Experience in healthcare, community-based services and/or social welfare is required
Must have a demonstrated commitment to social justice, health equity, and community empowerment
Strong interpersonal and communication skills are required for both individual encounters and public engagement. You must be able to communicate clearly both verbally and in writing
Experience working with database or electronic record systems is required
Preferred
A Bachelor's degree in health, human services or a related field is preferred. Candidates with an Associate's degree who have more extensive experience in community health work will also be considered
Community Health Work experience is preferred and related certifications are desirable
Experience working with at-risk populations preferred
Medical Billing experience is preferred
Experience working with individuals who have asthma and/or providing educational outreach about asthma to the public is preferred
Fluency in Spanish is preferred. Fluency in Mandarin or other languages spoken in the East Harlem community is desirable
Experience working with UnitedUs or similar case management platforms is strongly preferred
Benefits
Health, dental and vision insurance.
A 403(b) retirement plan.
A generous time off policy including up to 12 personal, 15 vacation and 12 sick days per year in addition to paid holiday closures.
Company
LSA Family Health Service
LSA Family Health Service is a non-profit that works to fulfill basic needs such as food, healthcare, and education for vulnerable families.