Republic Bank · 1 day ago
Sales & Service Rep - Chevy Chase
Lexington, Kentucky, United States
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expRepublic Bank is committed to the development and advancement of its associates. The Sales & Service Representative is responsible for providing efficient customer service, resolving client issues, and helping achieve the banking center's sales goals.
BankingFinanceFinancial Services
No H1B
Responsibilities
Responsible for comprehensive, prompt, and efficient client transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into Horizon system
Greet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients
Consistently deliver the Republic Experience to every client
Balances cash drawer each day, meeting Republic’s standard of performance
Recognize opportunities to satisfy client needs through other Bank products. Perform transaction overrides & makes hold decisions
Receives mortgage, consumer loan and other payments, ensures the payments match balances due and enter payment into Horizon system
Takes outgoing wire transfer requests; processes cash advances; cashes checks & processes withdrawals; opens & records the night drop deposit transactions; balancing ATM; research necessary information upon client’s request while following all security procedures for the banking center
Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed
Adhere to Bank’s new client on boarding process and procedures
Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts
Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required
Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization
Willingly perform all other duties and projects as assigned
Qualification
Required
Minimum 2 years customer service experience required
Basic computer skills required. Proficiency in Microsoft Office products and internet applications
Fluent in English (speak, read, write, comprehend, communicate) required
Excellent verbal communication skills
Must use active listening skills to be able to uncover client opportunities for additional products and services
Must be self-motivated and able to work in a team environment
Must be well organized and able to multi-task
Travel between Republic Banking facilities is required
Reliable transportation is required
Regular and predictable physical presence at the worksite is an essential function of this position
Preferred
Cash handling experience preferred
Fluent in Spanish (speak, read, write, comprehend, communicate) preferred
Company
Republic Bank
Republic Bancorp, Inc. (Republic) is a holding company. Republic is the parent company of Republic Bank & Trust Company (RB&T).
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-06-27Acquired
1998-07-31IPO
Leadership Team
Robert Etherington
Senior Vice President Market Manager
Vance Marshall
Vice President, Senior Commercial Banking Officer
Recent News
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