Krayden, Inc. · 3 hours ago
Inside Sales Specialist- Westminster, CO
1491 W 124th Ave, Westminster, CO 80234, USA
Full-time
Onsite
New Grad, Entry LevelKrayden Inc. is a leading technical distributor that partners with premier suppliers to deliver engineered solutions. The Inside Sales Specialist is responsible for driving revenue growth through proactive engagement with new and transactional customers, managing accounts, and executing strategic inside sales activities.
Chemicals
Responsibilities
Proactively nurture customer accounts with a curious approach in search of the next new sales opportunity
Identify and pursue upsell and cross-sell opportunities within accounts
Manage and grow transactional accounts and reseller business
Drive daily inside sales activities to achieve revenue and profitability targets
Build strong relationships through professional communication via email and phone
Utilize Salesforce CRM to manage pipeline, track opportunities, and analyze account performance
Process orders, quotes, and backorders with accuracy and a high level of productivity (EDI, portals, email, phone)
Interpret and apply pricing structures including volume breaks, special pricing, and gross profit margins
Administer customer contract pricing and ensure compliance
Work closely with Customer Service and Sales teams to resolve issues and deliver exceptional customer experience
Initiate and document dispute resolution processes, collaborating with Sales when necessary
Demonstrate effective communication skills to support customers effectively
Communicates clearly, confidently, and with empathy in both written and verbal interactions
Solve problems calmly and manage customer situations professionally using emotional intelligence
Ensure compliance with company policies and regulatory standards (AS/ISO, TCP, Export Control)
Participate in a team sales environment with a focus on driving sales and profits
Perform other duties as assigned
Qualification
Required
Strong sales mindset with a proven ability to identify and develop new opportunities
Excellent verbal and written communication skills, including professional phone and email engagement
Strong problem-solving skills with the ability to manage customer issues calmly and professionally
Preferred
Interest in progressing to an outside sales role, with potential relocation opportunities
Experience in technical distribution or industrial sales is a plus
Benefits
Medical
Dental
Vision Care & Life insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
401(K) Retirement Plan
Tuition Reimbursement
Company
Krayden, Inc.
Krayden, Inc. is one of the largest technical distributors of advanced technologies in adhesives, sealants, coatings and lubrication.
Founded in 1989
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Janousek, CPA and MBA
Chief Financial Officer
Company data provided by crunchbase