First New York Federal Credit Union · 8 hours ago
Operations Specialist
Albany,NY,US
Full-time
Onsite
New Grad, Entry LevelFirst New York Federal Credit Union is seeking an Operations Specialist to assist in various back-office operations. The role involves balancing daily transactions, processing deposits, and ensuring compliance while providing excellent member service.
BankingFinancial Services
Responsibilities
Responsible for balancing back office cycle of daily share draft clearing, including posting of share drafts and share draft rejects, balancing appropriate general ledger accounts and miscellaneous adjustments both to member accounts and general ledger accounts. Communicate with vendor and members as needed to resolve outstanding issues
Responsible for reviewing and processing checks deposited via Remote Deposit Capture including mobile deposits, ITM/ATM, and My Deposit. Checks to be reviewed for proper endorsements, dates, deposit amount accuracy, image quality, etc. Additionally, checks reviewed to determine potential un-collectability and to place extended holds on suspect deposits per REG CC hold guidelines
Monitor corporate draft clearing and fraud prevention for accuracy using reporting tools provided
Responsible for balancing back office cycle of daily ach processing, including posting of ach transactions and ach rejected transactions, balancing appropriate general ledger accounts and miscellaneous adjustments both to member accounts and general ledger accounts. Communicate with vendors and members as needed to resolve outstanding issues
Maintains member payrolls and payroll allocations as assigned. Posts and balance checks received for Payroll. Reconcile the appropriate GL. Set up recurring payroll deductions within member accounts
Responsible for monthly balancing, posting and payment of insurances to member accounts
Process, track and report of monthly IRS Backup Withholding & IRA Withholdings
Participates in the annual Abandoned Property process
Assists with any support requests from members and any required research giving excellent member service a top priority
Provide top quality and timely support to front office staff as requests arise throughout the day
Process domestic and international wires ensuring a secure source of funds and OFAC compliance. Balancing appropriate General Ledger accounts. Communicate with vendors as needed to resolve outstanding issues
Timely processing of remote deposit capture items. Ensure transaction limits, regulation requirements and fraud preventative measures are utilized
Process returned transit checks (Charge Backs) or redeposits and post entries to member accounts accordingly. Print Image Replacement Documents (IRD) as needed. Prepare return item notices to be sent out to members
Review various department reports for data integrity and accuracy. Perform file maintenance when necessary to ensure system retains current and accurate information
Processes stop payments of credit union checks as initiated by the Accounting Department or via a member submitted Lost\Stolen Affidavit Form
Handle all research and check image requests submitted to the department. Provide a timely response with sufficient data to the requestor
Processes all branch cash orders and submits Coin & Currency order to the Federal Reserve Bank
Securely files daily work, and back-office reports and ensures proper retention of documentation
Processes monthly outstanding (OLDO) teller checks and money orders making the appropriate General Ledger entries
Acts as backup for other Operations Department personnel
Employ risk mitigation strategies when performing daily transaction processing and reviewing member account activity. Use personal knowledge base to identify possible high-risk entries and report information to management for review
Keeps written procedures for assigned tasks updated and current and make recommendations to management for changes
Securely stores all tokens, digital certificates and user information assigned to facilitate specialized authority or access. Immediately report the loss or exposure of information to a Management Team Member
Must be familiar with credit union policies, procedures and regulations pertaining to transaction processing
Attend training sessions and/or webinars to stay current with new policies, procedures and regulations
Ensures member information is kept confidential and properly secured at all times
Work with vendors to ensure the best possible service to the membership
Escalate to management, any issues of concern including member dissatisfaction, potential fraud, processing disruptions, potential financial loss
Performs other related duties as assigned
Qualification
Required
Must be a high school graduate or have GED equivalent
Financial institution experience a plus
Should have the ability to interpret and explain credit union transactions posted to member accounts
Should know how to interpret computer generated reports
Must be proficient in both Word and Excel
Must have strong written and oral communication skills
Strong math/computer skills/data entry
Company
First New York Federal Credit Union
First New York Federal Credit Union is a bank specializing in personal banking, business banking, and business loans.
Founded in 1937
51-200 employees
Funding
Current Stage
Growth StageRecent News
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2026-01-05
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