The Royal Standard · 5 hours ago
Sales Lead
Gulf Shores, AL
Part-time
Onsite
Mid LevelThe Royal Standard is seeking a Sales Lead to initiate and develop customer relationships while ensuring excellent customer service. The role involves managing store operations, motivating staff, and achieving sales goals.
Retail
Responsibilities
Initiating and developing customer relationships, and resolving customer service issues
Working a register to tender sales, make exchanges, refunds, transfers, etc
Reach or exceed store sales goals and motivating sales staff to reach or exceed store sales goals
Following and enforcing store policies with customers and employees
Merchandise displays, signage, to promote sales
Cleanliness and overall store appearance
Tags merchandise and double checks for errors or corrections
Calculates sales discounts
Maintaining inventory and store supply levels
Ensuring required store opening and closing duties are complete
Delegating daily tasks to associates and supervising associate activities while acting as the Manager on Duty
Communicating with and assisting the Store Manager with any and all operations of the store
Special projects as assigned
Qualification
Required
Initiating and developing customer relationships, and resolving customer service issues
Working a register to tender sales, make exchanges, refunds, transfers, etc
Reach or exceed store sales goals and motivating sales staff to reach or exceed store sales goals
Following and enforcing store policies with customers and employees
Merchandise displays, signage, to promote sales
Cleanliness and overall store appearance
Tags merchandise and double checks for errors or corrections
Calculates sales discounts
Maintaining inventory and store supply levels
Ensuring required store opening and closing duties are complete
Delegating daily tasks to associates and supervising associate activities while acting as the Manager on Duty
Communicating with and assisting the Store Manager with any and all operations of the store
Ability to effectively communicate orally and in writing
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to speak effectively with customers and employees. Speaks clearly and persuasively in positive and negative situations
Manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service. Excellent customer service skills
Ability to develop solutions to new problems and unforeseen issues; Identifies and resolves problems in a timely manner and gathers information
Adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events
Ability to perform basic computer functions and utilize computer system, Retail Pro (point of sale software)
Prioritizes and plans work activities and uses time efficiently; Ability to multi-task
Proactively takes initiative in seeking opportunities for improvements and to provide support and assistance
Excellent follow-through and follow-up
Ability to work well within a team environment
Maintains a professional appearance and attitude
Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Ability to work Part Time status (20+ hours) including nights and weekends, occasional over time, and overnight assignments as required
Ability to travel as needed to trade shows and the corporate office in Baton Rouge, LA
Accuracy and thoroughness and monitors own work to ensure quality
Ability to work special events (Tent Sales, Trunk Shows, Open House, etc.)
The employee frequently is required to sit, stand, and walk and must have ability to view a computer screen accurately
The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 100 pounds
The employee must occasionally lift and or move up to 200 pounds or more with the assistance of another employee(s)
High School Degree or equivalent
Benefits
Generous Employee discount
Company
The Royal Standard
In everything we do, our philosophy is simple: We want to inspire the Standard for a Royal Lifestyle.
Founded in 1998
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase