University of Missouri-Kansas City · 5 hours ago
Senior Program Manager, UMKC Student Veteran Support Services
Kansas City, MO
Full-time
Onsite
Mid, Senior Level
$60K/yr - $63K/yr
4+ years expThe University of Missouri-Kansas City is seeking a Senior Program Manager for Student Veteran Support Services. This role involves serving as the primary contact for military-affiliated students, overseeing VA education benefits, and managing scholarships while collaborating with various departments to enhance support for student veterans.
E-LearningEducationTraining
Responsibilities
Serve as the primary point of contact for all military-affiliated students and veterans at UMKC
Oversee VA education benefits, VA workforce reemployment benefits, DoD Tuition Assistance benefits
Lead and support VA audit activities, including preparation of documentation, data verification, and timely responses to audit findings for the Veterans Support Office
Manage military-affiliated scholarships, including promotion, outreach, awarding, and tracking
Revise and promote the Boots to Books Training throughout the year in order to increase campus and community awareness of best practices for supporting student veterans
Collaborate with UMKC Strategic Marketing and Communications to develop marketing materials for veteran support programs
Support recruitment and enrollment efforts by meeting with prospective student veteran students through Operation Enrollment to increase yield rates
Serve as the co-advisor to the UMKC Student Veteran Organization (SVO)
Maintain and update the student veteran support services website to ensure accurate and accessible information
Work in collaboration with the UMKC Offices of Admissions, Student Affairs and Academic Affairs to develop a recruitment and onboarding for new and returning student veterans
Provide oversight and management of the At Ease Zone to ensure a supportive environment for student veterans
Conduct and evaluate the annual Student Veteran Needs Assessment, producing an executive summary with detailed analysis, process documentation, and high-level recommendations for program transformation and improvement
Plan, coordinate, and implement events, workshops, and outreach activities. Develop, facilitate, and collaborate with campus departments to deliver a wide range of workshops on topics such as transitioning to college, the application and registration process, student success, and scholarship applications. Provide referrals to appropriate on- and off-campus resources
Build coalition and lead efforts to maintain Military Friendly Institution (Gold)
Maintain the Orientation and Onboarding Program to support student veterans in their transition to college and increase awareness of available resources
Collaborate with UMKC Career Services to implement innovative programs and partnerships to promote education and career pathways for veterans. (VFW, American Legion, LinkedIn, Microsoft, Regional/US/International)
Foster sense of community & school identity through coordination of co-curricular & curricular events
Manage military-affiliated scholarships in promotion and awarding
Develop and lead facilitated discussions and workshops throughout the year for both the campus community and student veterans throughout the year on student veteran issues
Develop and implement spouse and dependent programming and outreach
Elevate support for transparency and accountability of student veteran retention and on-time graduation rates
Lead Military social protocol advisor for all military events, ceremonies, observances and DV/VIP (Distinguished Visitor/VIP) visitors/guests
Work with the Offices of Admissions, Financial Aid, Cashier’s, Student Accessibility Services and Academic Advising to coordinate incoming student veteran’s intake system including initial application, VA disability rating/accommodations, course enrollment/degree completion, and management of VA certification process, VA work-study, graduation, and support of transitional activities
Maintain compliance of the University in accordance to federal regulations related to all types of VA and DoD benefits
Promote program offerings on social media (e.g., Facebook, LinkedIn, and GoArmyED)
Coordinate with UMKC Alumni Office to ensure success UMKC Veterans Alumni Network
Provide leads to the Development Office that will result in non-tuition revenue
Assist with efforts to raise money for scholarship support
Develop and maintain strategic partnerships with military/veteran, city/ state/ federal agencies, local community resources, legislative leaders and organizations
Qualification
Required
A Bachelor's degree or an equivalent combination of education and experience and at least four (4) years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred
A Master's degree is preferred
Certifying Official Credentials preferred
Military veteran experience and/or 3-5 years of prior experience working with active-duty service members, retired military personnel, veterans, spouse and dependents is essential
Ability to manage multiple priorities, work independently as a self-starter, and respond effectively to the needs of veteran students
Benefits
Medical
Dental and vision plans
Retirement
Paid time off
Short- and long-term disability
Paid parental leave
Paid caregiver leave
Educational fee discounts for all four UM System campuses
Company
University of Missouri-Kansas City
UMKC, Kansas City’s only R1 public research university, is part of the University of Missouri System.
1001-5000 employees
H1B Sponsorship
University of Missouri-Kansas City has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (29)
2023 (25)
2022 (23)
2021 (11)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$3.4MKey Investors
US Department of Commerce, Economic Development AdministationMissouri Department of Economic DevelopmentNational Institute of Standards and Technology
2023-11-09Grant· $2M
2023-04-20Grant· $0.15M
2022-09-20Grant· $0.5M
Leadership Team
Amanda Davis MPA, CFRE
UMKC Foundation President & Chief Advancement Officer
Anna L. Simmons
* Partner, USFirst FLL Robotics at UMKC School of Computing & Engineering
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