Resolve Tech Solutions · 7 hours ago
Technical Service Governance Manager
Resolve Tech Solutions is a technology services and solutions provider focused on delivering innovative digital solutions. The Technical Service Governance Manager will oversee the governance of technical services, ensuring alignment with business objectives and effective service delivery.
Responsibilities
Assist in gathering and documenting product requirements, user stories, and acceptance criteria
Support product roadmap planning and backlog grooming activities
Conduct market, competitor, and user research to inform product decisions
Help translate business needs into clear, actionable product documentation
Work closely with Product Managers, Engineers, Designers, and Business Analysts
Participate in sprint planning, standups, reviews, and retrospectives
Capture meeting notes, action items, and decisions
Analyze product usage data, feedback, and metrics to identify trends and opportunities
Help prepare product dashboards, reports, and presentations for internal stakeholders
Support user acceptance testing (UAT) and validation efforts
Maintain product documentation including PRDs, release notes, and user guides
Assist with internal and client-facing product communications as needed
Qualification
Required
Currently pursuing a Bachelor's or Master's degree in Business, Information Systems, Computer Science, Engineering, or a related field
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work collaboratively in a fast-paced, team-oriented environment
We are looking for Technical Service Governance Manager for our fast-growing Managed Cloud Delivery Business that must be willing to work in a shift-based operation, including evening and night shifts as required
Preferred
Interest in product management, technology consulting, or SaaS platforms
Familiarity with Agile/Scrum concepts
Exposure to tools such as Jira, Confluence, Figma, Miro, or similar
Basic understanding of software development lifecycles
Company
Resolve Tech Solutions
Resolve Tech Solutions (RTS) is a technology services company focusing delivering SAP as a managed cloud service in public cloud.
H1B Sponsorship
Resolve Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (36)
2023 (52)
2022 (18)
2021 (15)
2020 (47)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase