Retirement Clearinghouse · 3 hours ago
IT Infrastructure Operations Manager
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$148K/yr - $158K/yrRetirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024! They are looking for an experienced IT Infrastructure Operations Manager to lead a skilled team of network, systems, and cloud engineers while ensuring operational excellence and security across the IT infrastructure.
Financial ServicesFinTechInsuranceRetirement
Responsibilities
Manage day-to-day IT infrastructure operations including servers, networks, cloud infrastructure, and enterprise systems
Maintain system availability and performance standards through proactive monitoring and capacity planning
Serve as a hands-on technical leader, assisting with troubleshooting complex infrastructure, network, and cloud issues
Track progress, manage risks, and report status updates to senior leadership
Evaluate and recommend new tools, technologies, and automation to improve efficiency and reduce operational risk
Qualification
Required
Experience in managing IT infrastructure operations including servers, networks, cloud infrastructure, and enterprise systems
Proven management skills with the ability to guide projects and mentor team members
Strong technical depth in troubleshooting complex infrastructure, network, and cloud issues
Ability to balance hands-on technical work with people management
Experience in proactive monitoring and capacity planning to maintain system availability and performance standards
Ability to track progress, manage risks, and report status updates to senior leadership
Experience in evaluating and recommending new tools, technologies, and automation to improve efficiency and reduce operational risk
Benefits
A culture that fosters a positive work life balance.
Hybrid work opportunities.
Competitive hourly rate with Bonus potential.
23 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire)
Paid holidays
Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment
401k eligibility and 100% vesting with employer matching on day 1 of employment.
Professional Growth and Career Advancement Opportunities
Company
Retirement Clearinghouse
RCH is a fintech services company that works with plan sponsors & service providers to shift the retirement accounts of participants forward
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ricki Ingalls, Ph.D
Chief Operating Officer
Neal Ringquist
Chief Revenue Officer
Recent News
2025-12-16
2024-12-03
Company data provided by crunchbase