Apply on Employer Site

Richmond Behavioral Health · 4 hours ago

EHR Trainer

Richmond, VA

Full-time

Hybrid

New Grad, Entry Level

Richmond Behavioral Health is seeking a full-time EHR Trainer to join their team. The role involves conducting training sessions on the Electronic Health Record system for new and existing employees, creating user accounts, and providing technical support to enhance EHR workflows.

CommunitiesHealth CareHospitalNon ProfitPersonal HealthRehabilitationWellness

Responsibilities

Conduct training and retraining for new and existing clinical, medical and administrative employees on the electronic health record workflows

Assists in establishing E.H.R training needs and developing training plans regarding new technologies and new workflows for programs, specific group of employees, or a single employee

Design and maintain effective training materials and workflows (paper guides, videos and online materials) for the E.H.R. and related technologies

Create User Accounts in the E.H.R

Support RBH employees by providing helpdesk and technical support, troubleshooting and identifying opportunities for E.H.R. improvements

Assist with Quality Improvement tasks as assigned

Qualification

EHR (Netsmart MyAvatar NX)Training developmentHelpdesk supportQuality ImprovementMicrosoft OfficeMeeting software (Zoom/MS Teams)Technical troubleshootingCommunication skills

Required

Ability to effectively communicate to small and large groups of people

Thorough knowledge of meeting software such as Zoom/MS TEAMS

Working knowledge of the E.H.R. (i.e. Netsmart MyAvatar NX) with the ability to learn new information/workflows

Ability to learn and utilize various tools and software to create training guides/videos

Proficiency with Microsoft office

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals

Ability to compute rates, ratios and percentages

Ability to establish and maintain effective working relationships with supervisors, consultants, clinicians, affiliates, associates and the general public

Company

Richmond Behavioral Health

Richmond Behavioral Health (RBH) fearlessly champions the health, wellness, and recovery of individuals and families in our community.

Founded in 1996

Richmond, Virginia, USA

501-1000 employees

https://www.rbha.org

Funding

Current Stage

Late Stage

Total Funding

unknown

Key Investors

Virginia Department Of Behavioral Health And Developmental Services

2023-12-08Grant

Leadership Team

John Lindstrom

Chief Executive Officer

Cristi Zedd, LCSW

Chief Operating Officer, Developmental Services

Recent News

GlobeNewswire

Richmond Behavioral Health Authority Data Breach Claims Investigated by Lynch Carpenter

2025-12-19

citybiz

Enterprise Community Development Secures $19.5 Million Financing for Green Park Apartments in Richmond

2024-12-05

Axios

Richmond struggles to staff Marcus Alert System for mental health crises

2024-06-04

Company data provided by crunchbase