KellyMitchell Group · 4 hours ago
Program Assistant
KellyMitchell Group is seeking a Program Assistant to join their team. This remote position involves providing comprehensive support to the Program Team, processing customer requests, and maintaining organized filing systems.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives
Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery
Assist in the development and refinement of program procedures to enhance operational effectiveness
Perform accurate data entry and utilize various computer systems to support program functions
Maintain organized and up-to-date filing systems
Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers
Respond to customer inquiries via phone, live chat, and email, ensuring a high level of service and satisfaction
Qualification
Required
Associate's degree or equivalent education required
Proven experience in accounting, record keeping, and managing filing systems
Proficient in Microsoft Excel and database management tools
Strong computer literacy with the ability to quickly learn and adapt to new software platforms
Excellent planning and organizational skills, with attention to detail and the ability to manage multiple tasks efficiently
Benefits
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered