KellyMitchell Group · 4 hours ago
Workplace Service Coordinator
KellyMitchell Group is seeking a Workplace Service Coordinator to join their team. This role involves managing guest services, maintaining a welcoming environment, and collaborating with various internal teams to support daily operations.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Greet, welcome, and check in guests, clients, and visitors in a friendly, professional, and efficient manner
Serve as a central point of contact by responding promptly to guest services case tickets, emails, Slack messages, phone calls, and in-person inquiries
Maintain a clean, organized, and inviting front desk and lobby environment at all times
Manage visitor logs, issue badges, coordinate deliveries, and follow established security and access procedures
Partner closely with Facilities, Security, Events, Workplace Experience, and other internal teams to support daily operations and special requests
Address guest feedback, concerns, or issues with discretion, empathy, and professionalism, escalating when appropriate
Adhere to company policies, procedures, and service standards
Complete assigned tasks and projects accurately and on time while maintaining a high standard of quality and attention to detail
Qualification
Required
High school diploma or equivalent
1+ years of experience in customer service, hospitality, reception, or a corporate front desk environment
Strong verbal and written communication skills with the ability to interact confidently with diverse audiences
Basic computer proficiency and comfort using digital tools and communication platforms
Polished appearance, clear speech, strong time-management skills, and a customer-first mindset
Experience with data entry, record keeping, or visitor management systems
Familiarity with workplace tools such as Slack, Quip, and Google Workspace
Preferred
Multilingual or conversational proficiency in additional languages
Benefits
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered