Workplace Service Coordinator jobs in United States
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KellyMitchell Group · 4 hours ago

Workplace Service Coordinator

KellyMitchell Group is seeking a Workplace Service Coordinator to join their team. This role involves managing guest services, maintaining a welcoming environment, and collaborating with various internal teams to support daily operations.

Human ResourcesInformation TechnologyStaffing Agency

Responsibilities

Greet, welcome, and check in guests, clients, and visitors in a friendly, professional, and efficient manner
Serve as a central point of contact by responding promptly to guest services case tickets, emails, Slack messages, phone calls, and in-person inquiries
Maintain a clean, organized, and inviting front desk and lobby environment at all times
Manage visitor logs, issue badges, coordinate deliveries, and follow established security and access procedures
Partner closely with Facilities, Security, Events, Workplace Experience, and other internal teams to support daily operations and special requests
Address guest feedback, concerns, or issues with discretion, empathy, and professionalism, escalating when appropriate
Adhere to company policies, procedures, and service standards
Complete assigned tasks and projects accurately and on time while maintaining a high standard of quality and attention to detail

Qualification

Customer service experienceCommunication skillsBasic computer proficiencyVisitor management systemsMultilingual proficiency

Required

High school diploma or equivalent
1+ years of experience in customer service, hospitality, reception, or a corporate front desk environment
Strong verbal and written communication skills with the ability to interact confidently with diverse audiences
Basic computer proficiency and comfort using digital tools and communication platforms
Polished appearance, clear speech, strong time-management skills, and a customer-first mindset
Experience with data entry, record keeping, or visitor management systems
Familiarity with workplace tools such as Slack, Quip, and Google Workspace

Preferred

Multilingual or conversational proficiency in additional languages

Benefits

Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered

Company

KellyMitchell Group

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KellyMitchell is a HR firm for IT and technical staffing for organizations globally.

Funding

Current Stage
Late Stage

Leadership Team

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Cassandra Sanford
CEO and Owner
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Gina Chisholm
Vice President - Business Operations
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Company data provided by crunchbase