Ricoh USA, Inc. · 1 day ago
On-Site Services Specialist
Chicago, IL, United States
Full-time
Onsite
New Grad, Entry LevelRicoh USA, Inc. is an integrated solutions provider that connects people and technology to empower digital workplaces. The On-Site Services Specialist is responsible for operating duplicating equipment, handling mail and supplies, and providing maintenance for customer site equipment.
ConsultingDocument PreparationInformation Technology
Responsibilities
Operate MS Office and Email systems
Perform basic scanning responsibilities
Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems
Maintains records for management reports and inventories of supplies needed
Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required
Performs furniture/conference room set up
Performs Fulfillment functions
Calculates charges for jobs performed and maintains logs
Responds to and coordinates all service calls required by customer
May perform filing duties in conjunction with specific customer requests
Delivers completed jobs to pre-determined customer locations within and outside of the site
Maintains daily meter and service logs
May travel between customer's buildings
Answers customer questions regarding status or feasibility of job requests
Ensures upkeep of convenience copier areas by keeping neat and well stocked
Performs duties related to the shipping and/or receiving of materials in a mailroom type environment
Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted
Uses all copier equipment, calculator, fax machine, postage meter and some PC
Performs filing duties, which may include purging and archiving old documents
Understanding of Ricoh Services Portfolio & Technology
Performs other duties as assigned
Qualification
Required
Requires high school diploma, GED, or equivalent work experience
Some related copy job experience is preferred
May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy
Demonstrated competency in basic computer skills including proficiency in MS Office Suite
Technical aptitude with printers, copy and postage machines and other office equipment
Good customer service skills
Good organization skills
Able to communicate effectively with internal and external customers
Preferred
Some related copy job experience is preferred
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
Founded in 1962
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase