Roku · 4 hours ago
Account Manager, Media & Entertainment
Santa Monica, CA
Full-time
Hybrid
Mid Level
$90K/yr - $120K/yr
3+ years expRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, aiming to connect the entire TV ecosystem. The Account Manager role is a strategic partner to clients, responsible for managing advertising campaigns from pre-sale to post-sale, ensuring campaign success and optimizing for advertiser objectives while building strong customer relationships.
AdvertisingAdvertising PlatformsDigital EntertainmentDigital MediaHardwareInformation ServicesMedia and EntertainmentSoftwareTVVideo Streaming
Responsibilities
Serve as the lead day-to-day point of contact for Roku’s clients (top-tier advertisers and agencies)
Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals
Experience in managing and growing accounts. Inclusive of forging a strong relationship with clients, understanding their objectives, and recommending best strategies to proactively drive renewals and upsell opportunities for all current clients
Ability to craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue
Experience with supporting Account Executives on client meetings, and comfortable with presenting insights, data, and campaign metrics during meetings and/or QBRs
Collaborate with Account Executives to review and respond to RFPs (Request for Proposals) for your assigned accounts
Uphold Roku’s Best Practices and Ad Guidelines on creative builds. Serve as the liaison between the client, Roku's Sponsorships and Design team, and Ad Operation teams to streamline creative builds from start to finish
Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm campaign setup and activation
Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs through optimizations. Provide status updates and reporting to key stakeholders (AEs and clients)
Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations
Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments
Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
Ability to work across variety of media types including Direct IO, PG, and PMP campaigns
Qualification
Required
Strong communication skills
High-level of attention to detail
Ability to craft persuasive narratives with data driven storytelling
Experience in managing and growing accounts
Ability to work across variety of media types including Direct IO, PG, and PMP campaigns
Exceptional troubleshooting, analytical, and problem-solving skills
Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
Self-starter, comfortable working in fast-paced, growing environment
Bachelor's degree or equivalent
Preferred
3+ years of consultative experience in account management/client services at an ad tech company or media planning at an agency
Experience in video and display advertising with a premium publisher, ad network, data vendor, or agency
Experience working with performance advertisers who prioritize lower-funnel outcomes
Hands on experience in Programmatic video executions, workflows, and troubleshooting
Understanding of PMPs, how to set them up and optimize to maximize revenue
Experience working with DSPs, SSPs, ad exchanges, ad servers, or any other optimization platform
Strong passion for collaboration, creative brainstorming, and proactive client engagement
Analytical, project management, data-driven, deadline-drive, and process-oriented personality
Reporting intelligence with Salesforce, Excel, Looker, PowerPoint, and Tableau
Knowledge of verification vendors (DoubleVerify, Integral Ad Science, Nielsen, etc.)
Knowledge of 3rd party measurement partners (Nielsen, Foursquare, etc.)
Strong, persuasive communication skills, both verbal and written
Benefits
Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Healthcare (medical, dental, and vision)
Life
Accident
Disability
Commuter
Retirement options (401(k)/pension)
Company
Roku
Roku develops video streaming devices that provide users access to Internet-streamed video or audio services.
1001-5000 employees
H1B Sponsorship
Roku has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (166)
2023 (81)
2022 (279)
2021 (195)
2020 (107)
Funding
Current Stage
Public CompanyTotal Funding
$220.61MKey Investors
News CorpFidelityGlobespan Capital Partners
2017-09-28IPO
2015-11-09Series H· $45.5M
2015-11-01Secondary Market
Leadership Team
Preston Smalley
VP of Viewer Product
T
Thomas Dodson
Vice President of Platform Operations
Recent News
2026-01-19
Company data provided by crunchbase