Netceed · 3 hours ago
Inside Sales Representative
Salt Lake City, UT
Full-time
Onsite
New Grad, Entry LevelNetceed is a company focused on generating sales and maintaining customer engagement. The Inside Sales Representative is responsible for nurturing leads, providing customer support, processing orders, and collaborating with cross-functional teams to ensure customer satisfaction and account management.
E-CommerceElectrical DistributionElectronicsHardwareTelecommunications
Responsibilities
Own and Develop Opportunities: Qualify and nurture leads from the company website, marketing initiatives, and established accounts
Customer Support: Provide dedicated support to new and existing customers within your market, ensuring high levels of satisfaction
Quote Creation: Generate quotations daily, aiming to provide competitive pricing and lead times while maintaining or exceeding company margin goals. Proactively anticipate customer needs, suggest additional products based on their buying history, promote new items, and establish stocking programs and contracts to drive long-term business
Quote Follow-up: Routinely follow up on open quotes with the goal of converting them into sales for Netceed. For quotes that do not result in orders, document reasons for lost sales, ensuring that this feedback is captured in the ERP and CRM systems for future analysis and reporting
Sales Order Execution: Accurately process customer orders in a timely manner to meet SLAs and ensure on-time delivery. Maintain a high standard of order accuracy, providing consultative support to customers who may have missed essential items. Always issue sales order acknowledgments, allowing customers to verify order details and address any discrepancies
Relationship Building: Grow and strengthen relationships through exceptional service. Expand the contact base within accounts and introduce additional product lines, creating long-term partnerships. Assist in customer retention efforts when needed
Utilize Tools Efficiently: Consistently and accurately use the company ERP system and CRM software to document customer activity. Leverage internal tools such as Data Reporting Software, Netceed website, freight tracking systems, and customer/vendor portals to execute routine tasks
Customer Order Cycle Management: Deliver outstanding service throughout the entire order process. Serve as the primary point of contact, ensuring customers' needs are met at every level
Collaborate closely with cross-functional teams, including Outside Sales, Product Line Management, Engineering, Purchasing,, Marketing, Finance, and Warehouse Operations, to ensure seamless communication and coordination of activities related to customer orders and account management
Partner with Accounting and Finance teams to resolve invoicing and credit approval issues, ensuring that all customer transactions are processed accurately and efficiently
Special Program Support: Support special programs when required including servicing walk-in customers, becoming familiar with customers' proprietary purchasing systems, and assisting with RFPs and Special Supply Chain requirements from established accounts
Vendor Engagement: Contact and strategize proactively with our Vendor Reps to enhance your working relationship with them and to grow the customer base with their products
Continuous Improvement: Commit to consistently staying abreast of product changes or applications, and a dedication to constantly improve selling skills. Similarly, identify and communicate ideas for continuous improvement of processes
Professional Representation: Represent the organization with professionalism, integrity, and a customer-centric approach at all times
Qualification
Required
Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers in different modalities
Ability to work well in a team environment with a strong customer service orientation
Ability to interface with Suppliers, Purchasing, Marketing, Sales, and Engineering concerning pricing, availability, and sourcing issues
Demonstrated time management and organizational skills, including an ability to prioritize, plan, and manage multiple projects simultaneously
Related experience with a strong blend of proactive contact and handling inbound activity
Tenacity and trouble shooting ability to overcome obstacles to meet company goals
Preferred
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred
Company
Netceed
Netceed is a distributing company that specializes in transceivers, wireless access points, fiber optic cables, and copper cable assemblies.
Founded in 1993
1001-5000 employees
H1B Sponsorship
Netceed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageRecent News
2025-10-27
Company data provided by crunchbase