Firebolt Group · 20 hours ago
Account Director
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $90K/yr
4+ years expFirebolt Group is a creative agency specializing in branded merchandise. As an Account Director, you will manage key client account programs, ensuring client satisfaction and driving business growth while overseeing the internal account team.
AdvertisingAdvertising PlatformsBrand MarketingComputer VisionMarketingReputation
Responsibilities
Client Relationship Management - Develop and maintain effective and productive client relationships
Understand clients, business goals and objectives to provide tailored promotional merchandise program solutions
Deliver exceptional customer service and exceed client expectations
ImageSeller Account Team Management - Oversee and support ImageSeller Account Team members, including Account Managers, Account Coordinators, and DCX hires
Strategic Planning - Take the lead role in development and execution of client program strategy for your clients
Initiate recommendations and strategies to achieve program objectives
Think creatively and innovatively to deliver on client expectations within client’s budget while maintaining margin and profitability
Project Management - Plan, coordinate, manage and implement the timeline, budget and deliverables necessary to achieve the client’s program objectives
Coordinate internal and external resources to ensure the successful and on-time completion of the program and its deliverables
Communicate in a timely and pro-active manner with clients
Prepare client presentations, quotes, product briefs, data sheets and other information required by a client
Lead program direction including creative direction, offerings, managing inventory and overall strategic program planning
Oversee website implementation and day to day logistics, manage inventory and fulfillment process, to ensure program success
Market Knowledge - Stay informed about industry trends, competitor activities, and market changes
Use market insights to make recommendations for improving clients promotional merchandise strategies and product offerings
Qualification
Required
4-8 years of industry experience in Promotional Products, CPG, Apparel or related merchandise
Bachelor's degree or equivalent or minimum of 4-6 years of proven experience in a similar role
Knowledge of the Promotional Merchandise Industry including; promotional products merchandising, sourcing, and purchasing
Financial acumen to understand pricing and margin impacts on profitability
High degree of organization and strong attention to detail
Ability to prioritize and work to meet deadlines
Proactive problem solver
Ability to work independently and with cross functional internal and external resources
Personally motivated and goal-oriented
Ability to manage multiple clients and tasks simultaneously
Able to lead and manage strategic client relationships
Excellent written and verbal communication skills
Excellent interpersonal skills
Comfortable working in a dynamic environment, being able to pivot as needed and able to pro-actively figure things out (as opposed to solely following documented processes)
Benefits
Full benefits
Paid Time Off package
Company
Firebolt Group
Firebolt is a leader in the world of brand display solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Perrigan
North America CFO
Brian Sciackitano
VP, Client Growth | North America
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