Buffalo Bills · 13 hours ago
Ticket Operations Coordinator
Orchard Park, NY
Full-time
Onsite
Entry Level
$43K/yr - $48K/yr
1+ years expBuffalo Bills is a storied franchise in the NFL, and they are seeking a Ticket Operations Coordinator to assist with ticketing functions. The role involves maintaining the ticketing database, managing events, and supporting the PSL program while ensuring excellent service and communication.
SportsSports Leagues and Teams
Responsibilities
Support our PSL program by monitoring payment compliance, assisting the service team with customer communications related to their PSL’s, and helping manage all other PSL related activities and functions
Create, build, and manage inventory and onsales through Ticketmaster’s Archtics, Host, and Account Manager systems
Work with ticket operations manager to reconcile daily check and credit card payments
Assist in maintaining all controls & procedures to assure the integrity of the inventory and associated finances
Assist with season ticket renewals, invoicing, and payments
Provide internal support for other departments such as sales, member relations, special events, and corporate partnerships
Maintain records and files
Other duties as deemed necessary or as directed
Qualification
Required
Bachelor's Degree in Business Administration, a related field, or commensurate work experience
1-3 years experience in Ticket Sales, Service or Operations
Knowledge of and prior experience with Ticketmaster products, including Archtics, is required
Comfort with Microsoft Excel is required
Excellent written and verbal communication skills
Excellent problem-solving skills
The ability to set goals and achieve objectives in a timely and efficient manner
Strong multi-tasking with attention to detail
Ability to work weekends, nights and holidays as dictated by events
Preferred
Experience with a sports team/entertainment venue preferred
Benefits
Medical Plans: Comprehensive and affordable medical plan options; fully paid dental, short and long-term disability, and life insurance; supplemental vision care and critical illness coverage.
Investments: 401(K) with employer matching; discretionary annual employer defined contribution
Paid Time Off: Generous paid time off including vacation, sick, holidays, volunteer time, diversity awareness days, paid parental leave
Bills Experience: deeply discounted employee season tickets and paid parking; discount on team store merchandise
Wellness: onsite fitness facilities and employee cafeteria
Bills Culture: we offer many social and community volunteer events as well as learning and development growth opportunities
Company
Buffalo Bills
Welcome to the official LinkedIn for the Buffalo Bills. For ticket inquiries, contact us at ticketsales@bills.nfl.net or 1-877-228-4257.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Arctos Sports Partners
2024-12-11Private Equity
Leadership Team
Terrence Gilbride
Senior Vice President and Chief Legal Officer
Emily Gaglio
Manager of Corporate Partnerships, Business Development
Recent News
Sports Business Journal
2026-01-20
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