Primary Services · 2 hours ago
Business Development Coordinator (Utilities)
Primary Services is a well-resourced enterprise environment seeking a Business Development Coordinator to support large-scale utility programs. The role involves coordinating operational workflows, performance reporting, and partner engagement activities while working closely with internal stakeholders and external partners.
Human ResourcesStaffing Agency
Responsibilities
Serve as the primary coordination point for assigned alternative channel partners, including retail partnerships, referral networks, home services alliances, and technology partners
Support partner onboarding processes, including documentation collection, contract routing, compliance validation, and operational setup
Maintain partnership calendars, meeting cadences, project trackers, and communication logs to ensure alignment and execution accuracy
Coordinate cross-functional deliverables with Sales, Marketing, Legal, Supply Chain, Operations, Compliance, and Data Analytics teams
Pull, analyze, and monitor partner performance metrics such as conversion rates, sales volume, channel performance, and customer acquisition costs
Prepare recurring dashboards, scorecards, and internal partner health summaries for leadership and stakeholder review
Identify trends, gaps, and optimization opportunities based on performance data and market insights
Maintain documentation repositories, SOPs, partnership playbooks, and compliance artifacts with a high degree of accuracy
Draft partner-facing and internal communications, meeting agendas, recaps, and action-item follow-ups
Coordinate issue resolution and escalation paths between partners and internal teams to support SLA adherence
Qualification
Required
2–4 years of experience in account coordination, channel operations, business development support, or partner management within utilities, energy, technology, telecom, or B2B services
Demonstrated experience with digital marketing, .com or e-commerce platforms, and marketing communications
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word, as well as collaboration tools such as Teams and SharePoint
Experience analyzing data and producing structured reports, dashboards, or performance summaries
Familiarity with CRM platforms, preferably Salesforce
Experience supporting partnership programs, indirect sales channels, or alternative business development models
Exposure to regulated or large enterprise environments, including contract documentation and compliance-driven processes