Textron Aviation · 6 hours ago
Technical Service Manager - Tampa, FL
Tampa, FL
Full-time
Onsite
Mid, Senior Level
5+ years expTextron Aviation is a global leader in private aviation, committed to providing innovative solutions and services. The Technical Service Manager will oversee aircraft maintenance operations, ensuring safety and quality while leading a team of technicians to maintain positive customer relationships.
Aerospace
Responsibilities
Lean Manufacturing: Implement lean processes aiming to reduce waste and improve productivity (focusing on the5S method) and coordinating Area Team Development events
Quality Assurance: Ensure work meets established policies, procedures, and quality standards to help maintain customer safety and satisfaction
Safety & Efficiency: Oversee safety protocols, quality control, schedule adherence, and overall efficiency at the Service Center, ensuring a safe and productive environment
Performance Monitoring: Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identify trends and implement corrective actions
Team Supervision: Assign and realign team tasks, provide coaching, conduct evaluations, manage disciplinary actions, and collaborate with team members regarding working conditions and ergonomic opportunities
Customer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly
Qualification
Required
Bachelor's degree preferred or in lieu of degree a minimum of 5 years aircraft maintenance experience and/or relative supervisory experience required
A&P License is required
The ability to obtain and maintain an airport security badge through the local airport if applicable is required
Preferred
A Repairman Certificate/EASA License is helpful
Experience in maintenance is helpful
Benefits
401K company match + additional annual contribution equal to 4% of eligible compensation
Education assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semester
Flight training bonus program for earning pilot certifications
Fertility and adoption assistance, along with discounted childcare and planning
Free financial consultations and guidance
Company
Textron Aviation
Textron Aviation make finding an aircraft simple.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$3.33MKey Investors
Kansas Department of Commerce
2023-06-16Grant· $3.33M
Leadership Team
Ron Draper
President and CEO
Chad Archer
Senior Vice President & Chief Financial Officer
Recent News
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2026-01-08
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