Western Interstate Commission for Higher Education · 5 hours ago
Assistant Director - Community and Content
Boulder, CO, US
Full-time
Onsite
Lead/Staff, Director/Executive
$75K/yr - $80K/yr
5+ years expThe Western Interstate Commission for Higher Education (WICHE) is seeking an Assistant Director for Community and Content to enhance member engagement and develop content strategies. This role involves managing communications, curating content for various platforms, and overseeing the WCET MIX online community, ensuring effective outreach and member connection.
EducationHealth CareNon Profit
Responsibilities
Manage all aspects of WCET’s communications and collaborate on content development
Spotlight WCET members to acknowledge the work they are doing to advance the practice and policy of digital learning
Develop, curate, and schedule posts, discussion questions, and the weekly newsletter to facilitate ongoing community engagement
Foster meaningful interactions among members, encourage participation in discussions, and build a sense of belonging
Implement community management and engagement plan with the help of WCET staff and Steering Committee members
Act as the main editor of the WCET blog, Frontiers, recruit and schedule new blog post authors and review, format, design, and publish weekly posts
Lead and/or provide oversight on the expansion of member-only communities and content on the WCET community platform, MIX
Stay informed of updates from the Community Management field to ensure that member engagement on MIX is robust
Work with the community platform vendor to understand platform development
Inform staff of changes and enhancements to the platform in order to take full advantage of the platform’s capabilities
Serve as the main author and publisher of the WCET Weekly Update and share content provided by SAN, Every Learner Everywhere, and the WCET Membership team members
In collaboration with SAN, Every Learner Everywhere, and WICHE Communications, direct information and communications release strategies to guide all outbound messaging
Work with staff on the design and distribution of WCET marketing materials, reports, press releases, and other digital content or print materials
Continuously develop skills and knowledge related to best practices in digital content development and strategy
Work collaboratively with WICHE communications staff
Coordinate with the WCET executive staff on news and communications intended for WICHE Commissioners and other WICHE communications
Lead the WCET Awards initiative by reviewing each award yearly and updating requirements and information if needed
Make content updates on WCET’s WordPress website to ensure webpages are up to date and accessible
Provide ongoing updates on website use data, including MIX, Frontiers, and the main WCET website
Work with external vendors, where appropriate, to ensure the functionality of the WCET website
Ensure that all WCET publications are accessible and meet WCAG 2.1 standards at a minimum
Coordinate with vendors to ensure that WCET webcasts and video recordings are accessible and meet WCAG 2.1 standards at a minimum
Develop WCET’s social media plan and provide recommendations for use of Blue Sky, TikTok, and LinkedIn
Stay informed about best practices for social media for nonprofit organizations
Coordinate with SAN and Every Learner Communications staff to maintain an active and engaged presence on relevant social media channels
Coordinate with SAN and Every Learner Communications staff and WCET programs and events team to use social media effectively and strategically to drive attention to WCET events and programs
Direct development and dissemination of new knowledge that is timely and relevant for the WCET membership and tied to the WCET policy and practice areas
Coordinate with WCET’s programs staff to support and promote webcasts of high value to WCET and its members
With other staff, continually develop WCET’s brand guidelines and policies, especially related to accessible materials and content
Qualification
Required
Bachelor's degree in a relevant field
Minimum of five years recent work experience related to higher education and educational technologies
Minimum two years of experience with online community management
Familiarity with the organization and structures of higher education systems and institutions in the United States
Knowledge of higher education trends relevant to digital learning
Demonstrated ability to speak and write clearly in multiple formats, including print, email, and social media
Demonstrated ability to distill complex subject matter into concise descriptions in multiple formats
Ability to analyze problems, troubleshoot, and make well-reasoned, sound decisions, and to work independently
Demonstrated ability to establish and maintain effective, cooperative, and cordial working relationships internally and externally
Demonstrated ability to maintain appropriate confidentiality with materials and information
Practical understanding of accessibility requirements and UDL for digital design
Willingness to acquire additional related duties and responsibilities as necessary
Demonstrated ability to work independently and be self-directed
Preferred
Familiarity with website architecture, best practices in digital communications, and the use of social media for business communications and marketing
Experience working directly with higher education news media
Working understanding of WordPress, Canva, and Salesforce
Basic understanding of Google Analytics and willingness to learn
Benefits
Medical insurance with generous employer contribution to health savings account (H.S.A.)
Dental
Life, and disability insurance
Flexible spending accounts (medical and dependent care)
403(b) retirement plan with employer match of 200% on employee contributions up to 5% after six full months of employment
Vacation accrual
Paid family leave
Sick leave
Paid holidays
Personal leave time
Company
Western Interstate Commission for Higher Education
Since 1953, the Western Interstate Commission for Higher Education (WICHE) has been strengthening higher education, workforce development, and behavioral health throughout the region.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Camelia Naranjo, M.A., NCC, NLP
Assistant Director of Academic Partnerships, Learning and Development
Recent News
2025-08-26
2023-09-12
2023-08-12
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