Sleepy Bee · 1 day ago
Chief Operating Officer
Cincinnati Metro
Full-time
Onsite
Director/Executive
8+ years expSleepy Bee Café is a breakfast and brunch restaurant rooted in Cincinnati, and they are seeking a Chief Operating Officer to oversee daily operations across multiple locations. The COO will ensure exceptional guest experiences, operational efficiency, and profitability while driving strategic initiatives and maintaining high standards in food quality and service.
Restaurants
Hiring Manager
Anne England
Responsibilities
Recruits, trains, and mentors restaurant managers and key staff
Organizes and oversees work schedules for all restaurant management and staff
Conducts timely and constructive performance evaluations
Handles discipline and termination of employees as needed, in accordance with company policy
Ensures accurate and timely processing of payroll, including wages, deductions, and compliance with applicable laws
Compares sales and profit projections to actual figures; adjusts future projections and budgets as needed
Analyzes operations to identify areas for reorganization, cost savings, or expansion
Ensures sound financial structure and funding for the company’s mission and goals
Establishes and monitors metrics for guest satisfaction, food quality, and operational efficiency
Reviews, analyzes, and optimizes restaurant procedures, including kitchen operations, front-of-house service, and inventory management
Implements policies and procedures to improve daily restaurant operations and guest experience
Ensures compliance with health, safety, and sanitation standards
Oversee purchasing, inventory, and vendor relationships to ensure quality and cost control
Plans, directs, and manages budgets, cost of goods sold, and labor costs to achieve financial objectives
Communicates new directives, policies, or procedures to managers and staff; leads meetings to explain changes and maintain morale
Sets parameters for recruitment, training, and advancement within the restaurant
Drives improvements in customer service and satisfaction through policy and procedural changes
Coordinates efforts among kitchen, service, and support teams to ensure smooth workflow and cost-effective processes
Projects a positive image of the restaurant to employees, guests, and the community
Qualification
Required
Bachelor's or master's degree in Hospitality Management, Business Administration, Finance, or related field preferred
Extensive background with at least 8 years of restaurant or hospitality management and financial management experience
Deep understanding of restaurant operations, hospitality, and food service best practices
Thorough understanding of business, finance, and operational practices
Superior verbal and written communication and interpersonal skills
Strong leadership, managerial, and diplomacy skills
Proficiency in restaurant management software and Microsoft Office Suite
Excellent organizational skills and attention to detail
Strong analytical, decision-making, and problem-solving skills
Ability to lead and inspire teams across multiple locations
Prolonged periods standing and walking throughout the restaurant
Must be able to lift up to 25 pounds at times
Works flexible hours, including evenings, weekends, and holidays
Must be able to travel to all restaurant locations
Company
Sleepy Bee
Voted Best Breakfast, Brunch and Gluten-Free in Cincinnati...every year since 2019! Founded by a doctor, an artist, and a chef, our ingredients and creations highlight the ever-changing seasons and showcase the power that food has to impact our health, our communities and the world we share.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Frances Kroner
Executive Chef, CEO
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