Tekgence Inc · 23 hours ago
Lab IT Support
Tekgence Inc is seeking a Lab IT Operations Specialist to bridge the gap between IT and scientific users. The role involves managing laboratory IT systems, ensuring compliance, and providing innovative IT solutions while maintaining strong stakeholder relationships.
Responsibilities
Excellent communication skills for interacting with stakeholders, business representatives, and scientific users
Ability to act as an interface between S&R Informatics and the business, representing business needs and voice of the customer
Comprehensive understanding of business and technology in the science and research domain
Up-to-date knowledge of industry standards in cloud computing, storage and networks
Strong understanding of ITSM best practices and the Agile framework
Knowledge of laboratory systems, including PCs, peripherals and network connections
Problem-solving skills for innovative IT solutions
Commitment to service ownership and continuous improvement
Organisational skills for maintaining hardware, software, and network inventories
Application management
Capacity to act as a trusted partner, stewarding S&R vision
Qualification
Required
Degree in Computer Science, Information Technology, or a related field (M.Sc. desired)
Experience in laboratory IT systems maintenance and support
Proven track record in stakeholder management
Familiarity with ServiceNow
Up-to-date knowledge of industry standards in cloud computing, storage and networks
Strong understanding of ITSM best practices and the Agile framework
Knowledge of laboratory systems, including PCs, peripherals and network connections
Problem-solving skills for innovative IT solutions
Commitment to service ownership and continuous improvement
Organisational skills for maintaining hardware, software, and network inventories
Application management
Capacity to act as a trusted partner, stewarding S&R vision
Preferred
Relevant industry certifications (e.g., ITILv3, CompTIA Network+, SAFe Agile) are a plus
Experience with regulatory compliance in a laboratory environment
Knowledge of data privacy and security best practices
Company
Tekgence Inc
We accelerate business transformation by solving complex technology, business and talent challenges.
H1B Sponsorship
Tekgence Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (44)
2021 (32)
2020 (48)
Funding
Current Stage
Late StageCompany data provided by crunchbase