Customer Service Representative jobs in United States
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Russell Tobin · 4 hours ago

Customer Service Representative

Russell Tobin is a company that focuses on ensuring compliance with regulations in client relations. The Analyst in this role will handle the investigation, research, and resolution of client complaints, ensuring that all communications are formal and compliant.

ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Monish Bandwala
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Responsibilities

Ensure Firm compliance with regulations governing the handling of Client Complaints
Investigate, research, and resolve a large volume of assigned cases
Communicate the firm's decision to the client in a formal written format
Handle various operational responsibilities within Client Relations, including Settlement processing and Privacy Opt Out processing
Manage incoming telephone calls
Other projects may be assigned on an as-needed basis

Qualification

Client RelationsRegulatory ComplianceWritten CommunicationInvestigation SkillsResearch Skills

Required

Ensure Firm compliance with regulations governing the handling of Client Complaints
Investigate, research, and resolve a large volume of assigned cases
Communicate the firm's decision to the client in a formal written format
Handle various operational responsibilities within Client Relations, including Settlement processing and Privacy Opt Out processing
Manage incoming telephone calls
Other projects may be assigned on an as-needed basis

Company

Russell Tobin

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Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.

Funding

Current Stage
Growth Stage

Leadership Team

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John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
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Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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Company data provided by crunchbase