Randstad · 1 day ago
Investor Service Associate
Malvern, PA, US
Full-time
Hybrid
Entry Level
$22.99/hr - $23/hr
2+ years expRandstad is a global leader in investment management, seeking a mission-driven Investor Service Representative to connect with clients. This role involves serving as the primary point of contact for inquiries related to investment funds and financial products, while utilizing technology to enhance client interactions.
Information TechnologyService IndustrySocial Network
Responsibilities
Serve as the primary point of contact for inbound inquiries, answering questions regarding investment funds, account details, and financial products
Execute monetary and administrative requests with high accuracy
Document client feedback and trends to help our support teams identify opportunities for service enhancements
Utilize omnichannel CRM software and virtual collaboration tools to manage client interactions
Qualification
Required
High School education
2 years of experience
The ability to explain complex information in a clear, relatable, and professional manner
Willingness to undergo 25 days of intensive, 100% attendance training to become a subject matter expert
A strong desire to learn and master new software systems and virtual communication tools
Benefits
Medical, dental, vision, short-term disability, and life insurance
401(k) plan
$80 monthly stipend to help offset the cost of high-speed internet
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
10001+ employees
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
Richard Jager
Chief Executive Officer at Randstad Group DACH
Sander van 't Noordende
CEO
Recent News
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