Avis Budget Group · 6 hours ago
Vehicle Damage Claims Analyst
Virginia Beach, VA
Full-time
Onsite
Entry Level
1+ years expAvis Budget Group is a leading vehicle rental company dedicated to providing safe and sustainable mobility solutions. The Vehicle Damage Claims Analyst will manage high-priority vehicle damage claims, ensuring accurate documentation and successful collections while collaborating with various operational teams to improve processes and performance metrics.
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Responsibilities
Identify missing First Notice of Loss opportunities and coordinate with local operations to obtain proper documentation to support damage claims
Partner and collaborate with operations to drive damage identification process improvements and work to increase billing dollars and net collections
Ability to effectively train users on the Damage Management Portal with the goal to reduce unallocated damages
Proactive in analyzing existing dashboards to identify incremental billing opportunities
Demonstrate an understanding of how driving high FNOL improves the local P&L
Liaise with Supply Chain when appropriate on high dollar claims
Communicate with the Loss Prevention and ERS teams when claim support is needed related to these occurrences
Engage with either the last renter or our claims handling partner when missing First Notice of Loss
Investigative nature when missing First Notice of Loss to properly allocate the claim
Utilize all available resources such as the check-in agent, video footage and local management to attribute the claim properly
Qualification
Required
Bachelor's degree
1–2 years of relevant work experience with a strong understanding of subrogation, claims management, and collections processes
Strong analytical and problem-solving skills with the ability to interpret data and translate insights into actionable outcomes
Proficient in Microsoft Office (Excel, PowerPoint, Word), including the ability to develop and maintain spreadsheets and presentations
Excellent written and verbal communication skills, including the ability to produce professional emails and presentations
Proven ability to collaborate effectively in cross-functional teams and build strong working relationships at all organizational levels
Highly organized and self-motivated, with the ability to prioritize, multitask, meet deadlines, and perform in a fast-paced environment
Comfortable working independently and remotely while proactively communicating with leadership
Customer-focused mindset with a commitment to professionalism, confidentiality, and service excellence
Quick learner with the ability to adapt to changing priorities, learn claims handling processes, and support continuous improvement initiatives
Preferred
Experience with data analytics and visualization tools (Tableau and/or Power BI preferred)
Benefits
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Competitive salary as well as bonus potential
Company
Avis Budget Group
Avis Budget Group offers professionals and individuals with vehicle rental and sharing services.
10001+ employees
H1B Sponsorship
Avis Budget Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
Funding
Current Stage
Public CompanyTotal Funding
$3.1B2025-05-14Post Ipo Debt· $600M
2024-09-10Post Ipo Debt· $700M
2024-05-14Post Ipo Debt· $216.28M
Leadership Team
Brian Choi
Chief Executive Officer
Jeff Kaelin
Vice President, Technology Strategy, Performance & Data Services
Recent News
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