Quality Assurance Analyst - ServiceNow jobs in United States
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Strategic Staffing Solutions · 4 hours ago

Quality Assurance Analyst - ServiceNow

positionCharlotte, NC
timeContract
remoteHybrid
senioritySenior Level
money$55/hr - $65/hr
date5+ years exp

Strategic Staffing Solutions is seeking a Quality Assurance Analyst as part of their ServiceNow Delivery organization. The role involves owning end-to-end quality outcomes for ServiceNow-related implementations, executing software testing processes, and managing defects while partnering with various stakeholders.

ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
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Growth OpportunitiesbadNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Define test strategy and scope for ServiceNow features, integrations, and release
Create and maintain test plans, test documentation, and traceability matrixes
Write comprehensive test cases and detailed test scripts
Track and report test statistics
Estimate effort, schedule cycles, align milestones
Execute System Integration Testing (SIT)
Lead SIT for ServiceNow modules and integrations
Validate workflows, data mappings, roles, automation
Plan/coordinate UAT; define scenarios and acceptance criteria
Facilitate execution, track findings, triage issues
Coordinate Performance Testing
Define NFRs and SLAs; design workload models
Coordinate execution; analyze results
Own defect lifecycle
Communicate risks and mitigation
Oversee environments and test data
Champion QA tools
Provide daily status, metrics
Facilitate triage and decision forums
Support the standardization practices set by the overall Servicenow Delivery Test Manager; drive improvements

Qualification

ServiceNow platformUAT coordinationQA process developmentAutomation tools familiarityAzure DevOps/TFSOrganizationAgile experienceWaterfall experienceCommunicationFacilitation

Required

Bachelor s or equivalent; 5+ years QA/testing
3+ years UAT coordination
Group presentation skills
Must be a US Citizen or Green Card holder (Compliance requirement)

Preferred

QA process development
Hands-on test automation script writing
Servicenow Testing Experience (not required)

Company

Strategic Staffing Solutions

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Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
dateFounded in 1990
location
Detroit, Michigan, USA
people-size1001-5000 employees
web-link
http://www.strategicstaff.com

Funding

Current Stage
Late Stage

Leadership Team

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Cindy Pasky
Founder and CEO
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