Electronic Arts (EA) · 2 hours ago
AI Senior Product Manager
Austin, TX
Full-time
Hybrid
Senior Level
5+ years expElectronic Arts (EA) creates next-level entertainment experiences that inspire players and fans around the world. The AI Senior Product Manager will lead AI-driven products and features in the Customer Experience organization, focusing on improving and developing fan care experiences to keep players engaged in-game.
ComputerMobilePublishingVideo GamesWeb Development
Responsibilities
Own a core set of AI-powered fan care capabilities that keep players in-game, with clear accountability for product vision, strategy, execution, and measurable impact
Translate player, gaming, and AI trends into concrete product bets, grounded in real fan problems and EA’s live-service and studio realities, rather than exploratory or speculative concepts
Represent the voice of EA players and fans by deeply understanding their needs, pain points, and contexts, and converting those insights into prioritized, high-impact product opportunities
Define product strategy in partnership with cross-functional stakeholders and game studios, ensuring alignment with EA’s business goals, platform constraints, and development lifecycles
Convert strategy into executable product definitions, including feature designs, prototypes, APIs, and UI concepts, with clear, testable requirements and acceptance criteria that engineering teams can build against
Establish and own success metrics for AI-powered products, spanning player experience, operational outcomes, and business impact, and use those metrics to guide iteration and investment decisions
Drive delivery through cross-functional leadership, enabling predictable execution by providing clarity on scope, priorities, dependencies, and trade-offs to teams and Fan Care leadership
Own backlog prioritization and trade-off decisions, mediating competing stakeholder needs using data, player impact, and an understanding of game and live-service timelines
Communicate product progress and performance with rigor, ensuring stakeholders understand outcomes, ROI, and whether continued investment remains justified over time
Qualification
Required
Have 5+ years of relevant experience in a Product Management role
Deep AI and technical fluency grounded in customer impact. You have built or worked closely with AI-powered products at scale, ideally including generative AI in consumer-facing experiences. You understand how model behavior, evaluation methods, prompting approaches, and architectural constraints translate into real player outcomes
Comfortable at managing ambiguity through a combination of communication, analytical, and decisiveness skills
Confidence to present ideas and sell your vision to team members and other key stakeholders
Adaptable to rapidly changing environments and contexts
Adept at coaching and empowering team members to support the delivery of impactful and differentiating experiences
Demonstrate bias for action to experiment, add value in the short term but also deliver value in line with the long term strategy
Enjoy working with a group of partners to accomplish goals
Benefits
Healthcare coverage
Mental well-being support
Retirement savings
Paid time off
Family leaves
Complimentary games
And more
Company
Electronic Arts (EA)
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story.
10001+ employees
H1B Sponsorship
Electronic Arts (EA) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (139)
2024 (105)
2023 (207)
2022 (233)
2021 (198)
2020 (145)
Funding
Current Stage
Public CompanyTotal Funding
$2.2MKey Investors
TCVTrip Hawkins
2025-09-29Private Equity
2025-09-29Acquired
2019-01-01Post Ipo Equity
Leadership Team
Michael Robinson
SVP EA Digital Platform
Farah Ali
VP and Technology Growth Strategy
Recent News
2026-01-17
Company data provided by crunchbase