Infineon Technologies · 6 hours ago
Senior Manager Customer Quality
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$108K/yr - $161K/yrInfineon Technologies is a global leader in semiconductor solutions, committed to innovation and customer success. The Senior Manager Customer Quality will ensure exceptional product reliability and customer satisfaction by coordinating quality tasks, managing customer relationships, and supporting compliance with industry standards.
Consumer ElectronicsElectronicsEnergy EfficiencyManufacturingSemiconductor
Responsibilities
Coordinate and support quality tasks related to New Product Introduction and customer inquiries
Participate in customer audits and support preparation to ensure compliance with industry standards
Build and maintain customer relationships through proactive and clear communication
Manage Failure Analysis requests, interpret reports, and relay findings to customers
Act as the main interface for customer complaints, providing timely analysis and support
Collaborate with internal teams to address technical issues and drive continuous improvement
Willingness to travel up to 25% of the time to support customer and business needs. A valid US visa is preferred for this role
Qualification
Required
Degree in engineering or related field and understanding of electronic devices (mandatory)
Knowledge of semiconductor devices, package technologies, and device reliability (mandatory) with Failure analysis and field applications experienced highly desired
Strong communication skills with experience presenting technical information and supporting customers (mandatory)
Ability to work effectively under pressure and manage multiple priorities in a dynamic environment (mandatory)
Preferred
Experience with stress testing and structured problem-solving methods such as 8D (preferred)
Familiarity with manufacturing engineering concepts, including process control, FMEA, and OCAP (preferred)
Understanding of quality management systems and industry standards such as ISO 9001, IATF/VDA, and QMS (preferred)
Benefits
All employees will be eligible to participate in an incentive plan.
Company
Infineon Technologies
Infineon Technologies offers semiconductor solutions, microcontrollers, LED drivers, sensors and Automotive & Power Management ICs.
Founded in 1999
10001+ employees
H1B Sponsorship
Infineon Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (12)
2022 (4)
2021 (11)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$5.55BKey Investors
European Commission
2025-02-20Grant· $966.23M
2025-02-07Post Ipo Debt· $779.85M
2025-02-04Post Ipo Debt· $2.07B
Leadership Team
Sven Schneider
Chief Financial Officer and Member of the Executive Board
Laurent Rémont
SVP & GM MEMS and Magnetics
Recent News
2026-01-23
2026-01-21
Company data provided by crunchbase