SMX · 4 hours ago
TACLAN Field Service Representative - Journeyman
Fort Campbell North, KY
Full-time
Onsite
Mid, Senior Level
$105K/yr - $177K/yr
5+ years expSMX is currently seeking a Tactical Mission Support Engineering Field Service Representative (FSR) to support the sustainment, integration, and enhancement of USSOCOM Tactical Local Area Network (TACLAN) Family of Systems. The candidate will provide hands-on technical support and systems integration for tactical communications systems, ensuring operational readiness and effective training for end-users.
AnalyticsCloud ComputingCloud Data ServicesCloud SecurityCyber SecurityInformation TechnologyIT ManagementSoftware
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Diana DeBaker
Responsibilities
Provide 24/7/365 Tier I–III technical support to units operating TACLAN equipment via phone, email, or on-site support
Conduct full operational system checks, pull network services, and validate USSOCOM/SIE connectivity
Inventory, track, and maintain program equipment
Conduct sustainment and OJT training; manage event documentation, reports, and training material needs
Coordinate equipment shipment, RMA processing, and logistics support for maintenance events
Ensure all maintenance actions, inventories, and field events are logged, closed, and reported accurately
Integrate new hardware/software into existing tactical network architectures, supporting RDT&E and demonstrations
Configure and support tactical communications equipment, including MANET radios (e.g., PRC-148C, PRC-163C, MPU-5)
Support TAK (ATAK/WinTAK/CIVTAK) ecosystem implementation and training, including TAK Server deployment
Conduct equipment evaluations and identify capability gaps; assist with acquisition support and vendor coordination
Train end-users and embedded personnel on new systems and technologies, ensuring operational readiness
Support integration across commercial and tactical networks, satellite, LTE, and router/switch environments
Qualification
Required
US Security Clearance
5+ years of experience in tactical systems support, systems integration, or similar DoD technical field roles
Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems
Familiarity with SOF mission requirements and operational TTPs
Demonstrated ability to troubleshoot and configure secure communication networks and devices
Excellent communication, technical documentation, and stakeholder coordination skills
Must be a U.S. citizen and able to pass background check and drug screening
Preferred
TS/SCI Eligible
Bachelor's degree in Engineering, Information Technology, or related field
Previous SOF affiliation or experience supporting USSOCOM programs
Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management
Familiarity with government property handling (GFP/CAP), acquisition processes, and fielding integration
Benefits
Health insurance
Paid leave
Retirement
Company
SMX
SMX is a provider of information technology (IT), services, and advanced engineering with a focus on Cloud Solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Peter LaMontagne
Chief Executive Officer
Recent News
GlobeNewswire
2026-01-22
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