Minnesota IT Services · 17 hours ago
IT Business Relationship Manager - ITS5
St Paul, MN
Full-time
Hybrid
Senior Level
$39.73/hr - $67.92/hr
5+ years expMinnesota IT Services is the information technology agency for the State of Minnesota, dedicated to delivering secure and reliable technology solutions. The IT Business Relationship Manager serves as a senior strategic partner, aligning technology strategies with organizational priorities and overseeing service delivery performance in collaboration with agency leadership and technology teams.
AppsInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Serve as a strategic advisor or primary point of contact between IT organizations and business or program areas, including building and maintaining effective stakeholder relationships
Align IT strategies, initiatives, or services with business objectives, organizational priorities, or service delivery outcomes
Participate in or influence technology planning activities, such as technology roadmaps, portfolio planning, or prioritization of IT initiatives
Oversee IT services, initiatives, or vendors, including monitoring performance, identifying risks or issues, and supporting resolution or continuous improvement efforts
Communicate clearly and effectively with diverse stakeholders, including translating complex IT concepts into actionable information for business and leadership audiences
Demonstrate a customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences
Qualification
Required
A minimum of five (5) years of experience in information technology with responsibility for strategic planning, relationship management, or service oversight within complex IT environments
Serving as a strategic advisor or primary point of contact between IT organizations and business or program areas, including building and maintaining effective stakeholder relationships
Aligning IT strategies, initiatives, or services with business objectives, organizational priorities, or service delivery outcomes
Participating in or influencing technology planning activities, such as technology roadmaps, portfolio planning, or prioritization of IT initiatives
Oversight of IT services, initiatives, or vendors, including monitoring performance, identifying risks or issues, and supporting resolution or continuous improvement efforts
Demonstrated ability to communicate clearly and effectively with diverse stakeholders, including translating complex IT concepts into actionable information for business and leadership audiences
Demonstrated customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months
Preferred
Experience working in large, complex public-sector or agency-based IT environments
Experience supporting or contributing to technology modernization initiatives, digital service delivery efforts, or organizational transformation
Familiarity with IT governance processes, procurement practices, or compliance requirements within government or regulated environments
Experience supporting technology-enabled change efforts, including stakeholder engagement, communication, or adoption activities
Benefits
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Company
Minnesota IT Services
Minnesota IT Services is an information technology agency that offers leadership and planning services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jeff Nyberg
Chief Technology Officer
Recent News
Government Technology US
2025-04-10
2025-03-08
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