First American Financial Group, Inc. · 7 hours ago
Branch Manager (in office)
Pratt, KS
Full-time
Onsite
Mid, Senior Level
6+ years expFirst American Financial Corporation is committed to a people-first culture and is seeking a Branch Manager for their Pratt, KS location. In this role, you will manage branch operations, drive business growth, and ensure exceptional customer service while overseeing the Escrow team.
Customer ServiceFinancial ServicesLending
Responsibilities
Drive the strategic direction, the operations and revenue generation for branches and key accounts within a defined geographic area
Act as a neutral third party between buyers and sellers during real estate sales
Manage funds and processes real estate transactions
Align branch goals with business unit goals
Maintain client base and resolves escalated issues; answers questions and provides guidance regarding products, services, policies, or specific transactions
May perform duties of an Escrow production position
Qualification
Required
6+ years of directly related escrow officer experience
3-5 years demonstrated experience in a leadership or management role
Results oriented with strong time management, team performance, and project management skills, and must be highly organized and driven to succeed
Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential
Excellent written and verbal communication skills
Customer service focus – passion for promptly responding to customer needs. Values and solicits customer feedback to improve service
Teamwork - contribute to building a positive team spirit and exhibits objectivity and openness to others' views; living our values
High school diploma or equivalent
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American Financial Group, Inc.
Purchasing a new home or refinancing? We have a solution.
2-10 employees
Funding
Current Stage
Early StageRecent News
Orange County Business Journal
2025-04-18
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