Tara Hospitality · 1 day ago
Guest Service Agent
Charleston, SC, US
Full-time, Part-time
Onsite
New Grad, Entry LevelTara Hospitality is preparing to open Charleston's newest luxury destination and is seeking experienced and motivated Guest Service Agents to join their team. This role involves welcoming guests, managing check-ins and check-outs, and ensuring a high-quality guest experience.
HospitalityProperty DevelopmentReal Estate
Responsibilities
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Audit and balance reports from the day shift
Schedule guest wake-up calls and reservations for the following day
Verify that all shift work has been completed as outlined on shift checklist
Respond to guest inquiries, concerns and complaints as needed
Communicate to all departments as needed
Answer phones and place reservations
Balance cash drawers and record receipts
Email shift report to all team members
Must be able to work flexible shifts that includes mornings, evenings, weekends, and holidays
Full Time and Part Time availability
Qualification
Required
Experience in a guest service role or similar position
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Proficiency in using Property Management Systems
Ability to handle guest inquiries and complaints professionally
Flexibility to work various shifts including mornings, evenings, weekends, and holidays
Benefits
Family Focused Culture
Development and Promotion Opportunities
Competitive Pay
Health, Vision, Dental and Supplemental Insurance
Paid Vacation and Holiday Pay
401k
Uncapped Employee Referral Program
Company
Tara Hospitality
Tara Hospitality is a family owned and managed business founded by three brothers after moving to the United States in 2003.
Founded in 2003
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-10-14
2025-05-02
Company data provided by crunchbase