Senior Manager of Client Engagement & Project Management jobs in United States
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Pharmaron · 5 hours ago

Senior Manager of Client Engagement & Project Management

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. The Senior Manager, Client Engagement & Project Management plays a pivotal leadership role, blending strategic client engagement with project leadership to ensure operational excellence across biometrics clinical programs.

BiotechnologyChemicalPharmaceutical

Responsibilities

Partner with Biometrics and Operations leadership to support client strategy and growth initiatives
Identify and support opportunities to expand biometrics services across existing and new client engagements
Participate in pre-award discussions including feasibility assessments, scope definition, timelines, and resource planning
Collaborate closely with Commercial and Business Development teams to support proposal development from a biometrics perspective
Translate client requirements into practical, executable biometrics project strategies
Lead onboarding of new clients and studies, ensuring seamless transition from pre-award to execution
Build and maintain strong, trusted client relationships that support long-term collaboration
Lead end-to-end project management for biometrics components of clinical studies
Develop and maintain comprehensive project plans, timelines, budgets, and resource forecasts
Monitor project progress, proactively identify risks, and implement mitigation strategies
Serve as the primary client point of contact for assigned projects
Coordinate cross-functional teams including statistics, programming, data management, clinical operations, and quality
Ensure compliance with SOPs, ICH-GCP, regulatory requirements, and internal quality standards
Provide clear, consistent project updates to internal stakeholders and clients
Support continuous improvement initiatives and contribute to operational best practices

Qualification

Client EngagementBiometrics KnowledgeProject ManagementStatistical ProgrammingRegulatory ComplianceStakeholder ManagementCommunication SkillsLeadership SkillsCollaboration Skills

Required

Bachelor's or Master's degree in Statistics, Life Sciences, Medical Sciences, Data Management, or a related discipline
Bachelor's degree: 8+ years of experience in a Pharma or CRO environment, including 5+ years in project management
Master's degree: 6+ years of experience in a Pharma or CRO environment, including 3+ years in project management
Demonstrated experience managing client-facing biometrics or clinical projects within a CRO or similar environment
Proven experience supporting late-phase clinical trials and regulatory submissions
Strong knowledge of SOPs, WIs, ICH-GCP, and applicable global regulatory standards
Exceptional communication, stakeholder management, and client relationship skills
Proven ability to manage multiple complex projects, competing priorities, and cross-functional teams
Highly collaborative, proactive, and solutions-oriented leadership style

Preferred

Prior hands-on experience in statistical programming or data management within clinical trials is highly preferred

Benefits

Insurance including Medical, Dental & Vision with significant employer contributions
Employer-funded Health Reimbursement Account
Healthcare & Dependent Care Flexible Spending Accounts
100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
401k plan with generous employer match
Access to an Employee Assistance Program

Company

Pharmaron

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Pharmaron is a contract research organization that offers research and development services for the life science industries.

Funding

Current Stage
Public Company
Total Funding
$907.82M
Key Investors
GL Capital
2019-11-22Post Ipo Equity· $587.82M
2019-01-28IPO
2015-12-14Series Unknown· $280M

Leadership Team

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Katherine Lee
Chief Business Officer
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Company data provided by crunchbase