Doyon Utilities · 5 hours ago
Sr. System Administrator
Doyon Utilities is the primary utility provider for the U.S. Military in Alaska, offering stability and opportunity. The Senior System Administrator will design, install, configure, troubleshoot, and resolve complex system issues while mentoring junior staff and ensuring the organization's IT needs are met.
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Responsibilities
Strategize, manage, and maintain Windows and Linux servers, workstations, Microsoft Cloud Solutions: Azure/InTune/Entra/Purview, and other O365 environments
Install new, and rebuild existing, servers, configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with best practices, security, standards, project, and operational requirements
Support information technology and operations technology system design, deployment, and maintenance in alignment with information security standards to mitigate risk exposure
Evaluate, recommend and install new software releases and system upgrades, direct, test, evaluate software patches
Recommend solutions and configurations based on best practices; document and review current environment, manage and implement hardware & software based monitoring, environmental monitoring and notifications
Investigate and complete root cause analysis on software & hardware related issues and outages
Maintain data files and monitor system configurations to ensure data confidentiality, integrity, and availability
Perform system backups and recovery; test disaster recovery, data restoration, and business continuity at given intervals
Lead the organization’s hypervisor and system virtualization installation, maintenance, planning, implementation, and upgrades
Oversee, troubleshoot, and direct maintenance of workstation hardware, operating systems, applications, patching, and upgrades. Create and maintain a gold image for operating systems for IT and OT; coordinate with Cyber Security to implement patching schedules and STIG compliance for hardware and software
Manage and maintain domain policies (GPO), troubleshoot tier 2+ issues
Proactively monitor and resolve information system environment problems/incidents including hardware, software, and security related issues both on-prem and cloud deployed
Document all changes, change requests, standard operating procedures (SOPs), system installs, review and close tickets
Dedicated and willing to support a 24x7 critical infrastructure environment, including routine, on-call, and emergency support
Learn, adopt, and apply safety programs
Qualification
Required
Bachelor's Degree in computer science, or related field, or a combination of education and relevant experience may be substituted at a 2:1 ratio (e.g. two years of education equals one year of experience)
High School Diploma or equivalent
10+ years of Information Technology experience
5+ years Experience with hypervisor systems, servers, and services (VMWare/Nutanix/Hyper-V/Citrix, SaaS, etc)
Ability to understand and follow written and verbal communication and instructions. (required proficiency)
Ability to work independently and collaborate within a team. (required proficiency)
Ability to create and document SOPs that include daily activities and best practices. (required proficiency)
Ability to maintain strict confidentiality in all matters. (required proficiency)
Ability to work within multiple deadlines. (required proficiency)
Ability to work with diverse groups of people. (required proficiency)
Ability to effectively communicate in person, over the phone, or video. (required proficiency)
Demonstrated organizational skills and attention to detail. (required proficiency)
Demonstrated Advanced proficiency with Microsoft Office Suite products, applications, and analysis. (required proficiency)
Demonstrated strong interpersonal and relationship building skills. (required proficiency)
Excellent time management skills. (required proficiency)
Excellent critical thinking and problem-solving skills. (required proficiency)
Excellent customer service skills. (required proficiency)
Self-starter capable of setting and maintaining high standards of performance without direct, daily oversight. (required proficiency)
CompTIA Security+ Certification or equivalent certification
Preferred
5+ years Experience with Cloud/IaaS/PaaS solutions and services
Azure Admin, Azue Solutions Architect, or Azure Security Engineer certifications
Benefits
Full health care coverage
A generous 401(k)
A month of annual paid time off