Travelers · 4 hours ago
Director, Software Engineering (DevOps)
Travelers is a leading property casualty insurer with a culture rooted in innovation and collaboration. They are seeking a Director of Software Engineering to lead a team in transforming their technology landscape, focusing on advanced software engineering tasks and driving strategic initiatives in DevOps.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Lead a team of Software engineers by providing technical guidance and mentorship while modeling Travelers' leadership behaviors
Lead migration of existing Jenkins pipelines
Direct complex design, development, analysis, configuration, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementation based on user or system specifications for impactful and high-visibility tasks
Leverage data and analytics to identify pipeline improvement opportunities, including ways to increase efficiencies, quality, security and overall maturity
Drive the strategy on how we can use GenAI to modernize our DevOps platform and pipelines
Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents
Seek opportunities where technology can be utilized to improve the business and provide more efficient processes
Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems
Perform other duties as assigned
Qualification
Required
5 years of related experience; including insurance / financial services industry experience
Expertise in CI/CD pipelines, automation frameworks, and modern DevOps tooling (GitHub, GitHub Actions, Jenkins and/or ArgoCD)
Strong infrastructure and cloud platform knowledge (examples: OCF, AWS serverless, EKS/ECS, RDS)
Data analytics capabilities for metrics-driven pipeline optimization
Experience with AI technologies and their application to development workflows (examples: Bedrock, MCP, Claude, CoPilot)
Knowledge of ML Ops practices and platform requirements (Databricks, Sagemaker)
Understanding of enterprise SDLC processes and software delivery best practices
Vendor and contract management experience
Excellent stakeholder management and cross-functional collaboration skills
Strategic vision development and execution
Strong communication skills for technical and non-technical audiences
Demonstrated experience implementing current technology trends and techniques (e.g., cloud-based solutions leveraging microservices)
Interprets internal/ external business challenges and recommends best practices to improve SDLC processes
Delivery - Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems
Domain Expertise - Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers
Problem Solving - Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize
Also adept at making decisions that involve a significant number of factors with broad implications
Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener
Leadership - Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members
Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience
6 additional years of software engineering experience
Benefits
Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Recent News
2026-01-22
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