Colorado Department of Revenue · 3 hours ago
ACCOUNTING TECHNICIAN II
The Colorado Department of Revenue is seeking an Accounting Technician II to join their team at the Cashier's Office in Littleton. This role involves providing excellent customer service while processing payments, managing accounts, and ensuring compliance with cash-handling procedures.
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Responsibilities
Serve as the primary face-to-face contact for Student Financial Services, providing professional communication and account navigation assistance
Process payments for tuition, fees, and miscellaneous charges with high accuracy and timeliness
Assist students with delinquent accounts, payment plans, financial aid questions, and refund options
Balance and close cash drawers daily, preparing and verifying batches and deposits in compliance with cash-handling procedures
Support scheduled office coverage, including extended hours during peak periods
Manage current and delinquent accounts for campus partners, including the Library and Math Department
Maintain records and spreadsheets to track charges, payments, and overdue fees for items such as library materials and calculators
Review and process interdepartmental cash transmittals and serve as the primary contact for departments submitting funds
Reconcile RTD bus pass and ticket sales and process graduation applications
Forward delinquent account information to collections specialists and post received payments
Research student accounts and financial aid data to explain costs, timelines, disbursements, and drops
Utilize refund and payment plan systems to educate students on schedules and system navigation
Process EFT payments, returned mail, 1098-T statements, and bookstore charges
Reconcile e-payment reports and resolve NSF transactions, including notifications and holds
Utilize scanning software and maintain clear operational procedures for all cashiering and interdepartmental processes
Manage the Student Financial Services phone line and email account, ensuring all messages are returned by the end of the business day
Provide comprehensive support to the team, including cross-training on Tech II processes and assisting with error analysis and corrections
Serve as a back-up for other department positions and provide assistance to the Accounting Tech III with complex third-party billing and collections
Participate in ongoing training and staff development to maintain current knowledge of office systems and professional best practices
Perform other duties as assigned to support departmental goals
Qualification
Required
Two (2) years of technical accounting experience or bookkeeping performed as the primary function of the job
Strong interpersonal, communication and organizational skills
Experience providing customer service and interfacing with a variety of people from many levels within an organization and community
Effective verbal and written communication skills
Ability to remain calm under stressful situations
Must submit a copy of your unofficial transcripts with your application by the closing date in order to be considered
Must submit to and successfully complete a pre-employment background check as a condition of hire
Willingness to work before or after normal business hours if requested and overtime as needed
Preferred
Associate's degree or higher in Accounting
Experience working with Banner or similar system, especially in the Student and/or Accounts Receivable modules
Recent experience utilizing computer spreadsheets such as Microsoft Excel
Attention to detail
Ability to handle multiple tasks
Proficiency utilizing a keyboard and 10-key adding machine with speed and accuracy
Benefits
Health coverage
Retirement
Paid time off
Flexible spending accounts
Life insurance
Tuition reimbursement
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.