The Jonus Group · 1 week ago
Personal Lines Associate Client Representative
The Jonus Group is seeking a dedicated and detail-oriented Personal Lines Associate Client Representative to join a team. This role provides support to Client Managers and Client Advisors by following established workflows to ensure efficient service delivery in the insurance industry.
Responsibilities
Setting up and maintaining accurate account details, contacts, and policy information in EPIC
Processing renewals, endorsements, acknowledgments, cancellations, and proofs of insurance
Attaching, organizing, and naming documents in EPIC
Initiating endorsements, proofs of insurance, and invoices
Utilizing templates and system-generated letters/forms to produce standard communications to clients and carriers
Creating activities in EPIC and assigning them to applicable team members
Pulling items such as MVR, CLUES, Risk Meters, RCE, etc
Generating and sending renewal proofs upon request
Checking policies and endorsements against requests and completing checklists
Document maintenance and retrieval
Supporting other team members as needed
Qualification
Required
0-2 years of experience in Personal Property and Casualty insurance
State Property & Casualty insurance license or willingness to obtain within a specified timeframe
Proficiency in Microsoft Office Suite (Excel, Word, etc.)
Strong written, oral, and interpersonal communication skills
Ability to prioritize tasks and manage workflow effectively
Problem-solving skills and a collaborative mindset
Commitment to meeting the expectations of co-workers and clients
Eagerness to learn and improve knowledge of industry standards, coverage fundamentals, and technology
Preferred
Experience in Personal Property and Casualty insurance
State Property & Casualty insurance license
Familiarity with EPIC software
Benefits
Comprehensive benefits package, including 401(k) plan
Company
The Jonus Group
The Jonus Group is an insurance company specializes in full service recruiting firm that offers both direct hire and contract hire services.