Silk Commerce · 5 hours ago
Account Manager - TikTok Shop
Los Angeles, CA
Full-time
Onsite
Entry Level
1+ years expOverCast Digital is a leading triple-certified TikTok Shop Partner based in Los Angeles. They are seeking a proactive and detail-oriented Account Manager to manage client relationships and drive the success of clients' TikTok Shop strategies.
B2BB2CE-CommerceSoftware
Responsibilities
Act as the primary liaison for day-to-day interactions with assigned clients, ensuring timely responses and fostering strong relationships
Coordinate and lead weekly cadence calls with clients, addressing their needs and providing updates on account performance
Prepare weekly client decks, including performance metrics, insights, and upcoming initiatives
Work closely with internal teams to ensure all client deliverables are completed on time and align with client goals
Drive Affiliate Management - implementing strategy, affiliate outreach and communicating with affiliates to ensure they are well informed on the brief, the campaign and any requirements
Oversee the implementation of client strategies, including affiliate management, product listings, and promotional campaigns
Monitor campaign performance and proactively identify opportunities to optimize results
Partner with the creative, and operations teams to execute client projects seamlessly
Collaborate with the VP, Accounts to align on strategic priorities and escalate any client concerns as needed
Track and analyze key performance metrics (KPIs) for client accounts, identifying trends and areas for improvement
Provide clients with actionable insights and recommendations to drive growth
Qualification
Required
Location: Based in Los Angeles, CA
Education: Bachelor's degree in Marketing, Communications, or a related field
1-2+ years of experience in account management, client services, or a related field, preferably in digital marketing, e-commerce, or social media
Exceptional communication and presentation skills, with the ability to simplify complex information for clients
Highly organized and detail-oriented, with experience managing multiple projects simultaneously
Data-driven mindset with experience analyzing and interpreting performance metrics
Preferred
Strong understanding of TikTok Shop and social commerce trends
Proficiency in Google Workspace, Lark and Slack
Company
Silk Commerce
Here at Silk Commerce, our greatest satisfaction comes from helping our clients’ businesses grow and succeed within a competitive marketplace.
51-200 employees
H1B Sponsorship
Silk Commerce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
2022 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Dong Xu
President & CEO
Company data provided by crunchbase