Information Technology Generalist 1 jobs in United States
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Commonwealth of Pennsylvania · 10 hours ago

Information Technology Generalist 1

Commonwealth of Pennsylvania is seeking an Information Technology Generalist 1 to provide technical support for end user computing devices. The role involves helpdesk support, computer setups, and ensuring compliance with IT policies.

Non Profit

Responsibilities

Provide technical support for all end user computing devices
PC support
Administration of devices
Enterprise services to manage agency devices
Provide helpdesk support and computer setups
Handle audio and visual equipment
Serve as a support role for installations configurations
Perform maintenance of hardware components
Provide installation, configuration, and support for all user software
Help manage the incident response process
Ensure agency compliance with Commonwealth Information Technology policies
Assist the Telecom Support Team with mobile device management and deployments
Help facilitate agency projects

Qualification

Technical supportPC supportDevice administrationNetworkingSoftware installationHelpdesk supportAudio/visual equipmentIncident response

Required

One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
An equivalent combination of experience and training
You must meet the PA residency requirement
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports

Company

Commonwealth of Pennsylvania

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The Commonwealth of Pennsylvania employs thousands of people across the state to deliver programs and services to the people of Pennsylvania.

Funding

Current Stage
Late Stage
Total Funding
$0.5M
Key Investors
Appalachian Regional Commission
2022-03-17Grant· $0.5M

Leadership Team

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John Tirpak
Chief Technology Officer - Employment Banking and Revenue Delivery Center (EBR DC)
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Nathan S.
Chief Technology Officer - Employment Banking and Revenue Delivery Center (EBR DC)
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