CareFirst BlueCross BlueShield · 1 week ago
Principal Software Engineer - ServiceNow (Remote)
United States
Full-time
Remote
Lead/Staff
$146K/yr - $261K/yr
10+ years expCareFirst BlueCross BlueShield is seeking a Principal Software Engineer specializing in ServiceNow. The role involves leading the design, development, and implementation of applications on the ServiceNow platform, ensuring alignment with the company's architectural roadmap and mentoring junior engineers.
Health CareNon ProfitService Industry
No H1B
Responsibilities
Lead the strategic direction of the design, development, and implementation of multiple applications
Performs and leads the detail technical design, debugging, coding, code review and testing of new applications as well as enhancements of existing applications
Compile, assess, and report data results from software testing and analysis
Experience building cloud ready applications
Design and implement software application from both a code point of view and a deployment point of view
Demonstrated experience with front-end and back-end programing and integration frameworks and tools
Estimate the effort required to develop, test and deploy software applications
Learn and fully understand business domains and functions
Participates in collaborative meetings with internal and external stakeholders to coordinate both short and long term activities between business areas
Ensures that product engineering remains consistent with the company’s architectural roadmap and product development strategy while improving the performance of existing software
Articulate the trade-offs, benefits and risks of proposed architecture and design solutions
Researches, analyzes, and implements best-practice engineering methodologies and processes for products
Provides technical guidance to development teams and oversee the technical aspects of the project
Provide necessary guidance to the teams related to quality engineering (Test Driven Development, Behavior Driven Development, Test automation, performance testing, building quality in from the beginning, and test data management)
Develop and implement application on proposed architecture, overseeing issues such as migration
Extend open-source libraries and systems as necessary to meet the needs of the team
Play a crucial role in product scoping and roadmap / architecture discussions
Continually evaluate emerging technologies to identify opportunities, trends, and best
Mentors more junior and senior engineers in-person or via code reviews and assists in problem solving
Provide mentorship, administrative oversight, evaluations, and personal development of junior staff
Assist the application/solution architect in the architectural vision and design process
Assist and triage production issues and propose fixes
Qualification
Required
Bachelor's Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
10 years Experience in the software development life cycle (SDLC) and ensures adherence to quality and delivery management systems
Preferred
Technical designer for ServiceNow code and architecture, responsible for overall ServiceNow code quality
Possess and maintain ServiceNow Certifications (Architect, Developer, and System Administrator)
Performs complex analysis, design, development, automated unit, and integration testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment
Develop custom integration components (SSO, LDAP connectors etc.) and integrate legacy systems with ServiceNow using MID-server, web services, email, and other relevant technologies
Develop existing and custom applications within ServiceNow including integrations with other applications
Hands-on experience in Service Catalog/Service Portal modules
Create and use update sets to move customizations between ServiceNow instances
Experience with ServiceNow's CI/CD capabilities a plus
Design for and maintain a highly available and recoverable environment
Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis
Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives
Decomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution
Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project
Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers
Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation
Knowledge of cloud technologies (e.g. Azure, AWS)
Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.)
Fundamental knowledge of software engineers' best practices, agile methodologies, CI/CD pipelines
Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests
Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework
Experience with deploying a global application including deployment and configuration management
Ensure code quality standards, deployment methodologies and practices
Knowledge of code deployment architecture and methodology
Reviewing the work of other developers and providing feedback
Ability to communicate technical requirements to all levels of expertise
Proficient in establishing and maintaining good working relationships
Benefits
Comprehensive benefits package
Various incentive programs/plans
401k contribution programs/plans
Company
CareFirst BlueCross BlueShield
CareFirst. It’s not just our name. It’s our promise.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Ja'Ron Bridges
Interim President and Chief Executive Officer
Doba Parushev
Vice President, Healthworx Ventures
Recent News
2025-10-02
BCBSM, Inc., dba Blue Cross and Blue Shield of Minnesota
2025-09-09
2025-08-07
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