Technologist II, Client Services jobs in United States
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Oceaneering · 6 hours ago

Technologist II, Client Services

positionChesapeake, VA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date5+ years exp

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. The Technologist II, Client Services will provide IT support to local and remote employees, manage user accounts, troubleshoot network connectivity, and assist with IT policies and procedures.

EnergyIndustrialInformation TechnologyManufacturingOil and GasTransportation
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Set up, image, configure and maintain company desktops, laptops and mobile devices including conference room equipment
Maintain access control of CUI/ITAR data
Help business operations utilize information systems to improve efficiency
Provide end-user support for all computer related applications
Configure, test and troubleshoot network connectivity for local and remote computers
Manage user account information and permissions
Prioritize and respond to IT support tickets within SLA requirements
Maintain accurate hardware inventory
Maintain, analyze, and repair hardware and software systems
Assist internal IT groups in support of the local IT infrastructure and VoIP services
Support and implement IT policies
Travel to support Oceaneering sites, both domestic and international
Plan and prioritize tasks to accomplish goals
Maintain a safe and clean IT working environment
Undertake specific projects as instructed by management
Assist with any other duties as and when required

Qualification

Computer hardware/software maintenanceCustomer service experienceActive DirectoryComputer imagingMicrosoft Office SuiteO365Google AppsPeopleSoftEnoviaAutoCADSolidWorksHDI Support Center AnalystITIL certificationSecurity + certificationA+ certificationEffective communicationProblem-solving

Required

Minimum five (5) years' experience in maintaining computer hardware/software
Minimum three (3) years' experience working in a customer-oriented service environment
Have knowledge of: Computer imaging, Active Directory, Novell, Microsoft Office Suite, O365, Google Apps, videoconferencing equipment and applications, PeopleSoft, Enovia, AutoCAD, SolidWorks
Must have a valid U.S. drivers' license
Must be a US citizen and not a dual citizen of any other country
Must be able to obtain Secret security clearance

Preferred

Bachelors' degree or equivalent combination of education and experience
HDI Support Center Analyst or ITIL certification
Security + certification
A+ certification

Benefits

Health and Wellness
Mental Health
Retirement Savings
Life and Disability
Paid Maternity and Parental Leave
Paid Time Off
Tuition Reimbursement
Employee Assistance Program

Company

Oceaneering

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Oceaneering is a global oilfield provider of engineered services and products primarily to the offshore oil and gas industry.
dateFounded in 1964
location
Houston, Texas, USA
people-size10001+ employees
web-link
http://www.oceaneering.com/

Funding

Current Stage
Public Company
Total Funding
$200.54M
Key Investors
Scottish Enterprise
2025-08-14Grant· $0.54M
2023-09-20Post Ipo Debt· $200M
1978-01-17IPO

Leadership Team

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Roderick Larson
President and CEO
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M
Martin McDonald
Senior Vice President, Subsea Robotics
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Recent News

Morningstar.com
Oceaneering Schedules Fourth Quarter and Full Year 2025 Earnings Release and Conference Call
2026-01-22
Report.az
BP starts servicing subsea wells in Caspian Sea for first time from Khankendi vessel
2026-01-11
MarketScreener
Oceaneering Appoints Roger Jenkins to Its Board of Directors
2025-12-24
Company data provided by crunchbase