Desktop Support Technician-Frankfort jobs in United States
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TEKsystems · 14 hours ago

Desktop Support Technician-Frankfort

TEKsystems is a leading provider of business and technology services, and they are seeking to fill 2 Desktop Support Technician positions in Frankfort, KY. The role involves providing customer support, troubleshooting, and repairing desktop systems in a primarily Windows-based environment.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Excellent customer service and communication skills
Computer equipment configuration, setup, and installation
Experience in ticketing software (preferably ServiceNow)
Ability to work under pressure
Hardware and software troubleshooting experience

Qualification

Windows 10TroubleshootingTechnical supportOffice 365Ticketing softwareCustomer serviceHardware supportRemote supportHelp desk supportActive directory

Required

Knowledgeable, experienced technicians with great customer service skills
Experienced in desktop support: installation, troubleshooting, and repair/replace, in a primarily windows-based environment
Basic network troubleshooting skills
Excellent customer service and communication skills
Computer equipment configuration, setup, and installation
Experience in ticketing software (preferably ServiceNow)
Ability to work under pressure
Hardware and software troubleshooting experience

Preferred

Strong communication and customer service skills
Extensive knowledge and strong interpersonal skills

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase