Program Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Lawyers for Justice, P.C. · 12 hours ago

Program Manager

Lawyers for Justice, P.C. is a growing law firm in the Los Angeles area specializing in plaintiff's side wage-and-hour class action litigation. They are seeking a highly qualified Program Manager to lead and oversee strategic initiatives in their referral department, manage a team, and optimize workflows to support the firm's growth objectives.

EmploymentLaw EnforcementLegal

Responsibilities

Lead planning, execution, and delivery of the referral program, including partner engagement, onboarding, tracking and reporting, and performance optimization, with full ownership over program outcomes and continuous improvement initiatives
Develop and maintain program strategies, workflows, and best practices for referral volume, conversion rates, and enhance partner satisfaction
Serve as the primary liaison between the referral and internal teams including attorneys, pre-litigation and operations to ensure alignment and program success
Monitor program performance and key metrics, and actionable insights for leadership
Develop and deliver training resources to staff to support consistent referral handling and relationship management, including onboarding and ongoing coaching for referral team members
Supervise and support referral department personnel, set performance expectations, and contribute to a collaborative, high-performing team culture
Support the firm’s business development strategy by cultivating strong relationships with external partners and evaluating partnership opportunities, including identifying high-value referral sources and advising leadership on growth opportunities

Qualification

Program ManagementRelationship ManagementAnalytical SkillsProject ManagementCommunication Skills

Required

Bachelor's degree in Business Administration, Project Management, or a related field is preferred
3+ years of experience in program or project management, preferably within a professional service, legal or client-focused environment
Proven experience managing relationship driven initiatives, client pipelines, or referral programs
Strong understanding of program management methodologies and program management tools
Excellent organizational, analytical, and problem-solving skills with the ability to manage multiple initiatives simultaneously
Excellent communication and presentation abilities, both written and verbal

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Company

Lawyers for Justice, P.C.

twittertwittertwitter
company-logo
Lawyers for Justice, P.C. is America’s Strongest Law Firm.