Patient Care Coordinator (Administrative Assistant) jobs in United States
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Beltone · 11 hours ago

Patient Care Coordinator (Administrative Assistant)

Beltone is dedicated to delivering premium patient care through a collaborative work environment. The Patient Care Coordinator will provide administrative support, assist patients, manage appointments, and handle financial processing to ensure a smooth operation in the clinic.

Health CareMedicalMedical Device

Responsibilities

Administrative Support: Perform a range of office tasks efficiently
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals
Communication: Handle incoming calls and follow up with patients professionally
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory
Office Environment: Maintain a clean, welcoming workspace

Qualification

Customer serviceMS OfficeOffice administrationSales experienceOrganizedDecisiveTeam playerSelf-motivated

Required

High School diploma or equivalent

Preferred

2 years' experience in office administration, sales, or customer service
Proficiency in MS Office
Flexible to work varying hours

Benefits

Paid Time Off (PTO)
Full medical benefits
Paid Holidays
Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
Employee Engagement through Nectar – Recognition and rewards program
401(k) (Non-Matching) Retirement Plan

Company

Beltone

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Named by Newsweek & USA TODAY as one of America’s Best Hearing Retailers and as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for 85 years providing reliable, affordable, and advanced hearing aids.