Customer Service Representative jobs in United States
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Kelly · 12 hours ago

Customer Service Representative

Kelly is a staffing company dedicated to helping individuals find suitable job opportunities. They are seeking a Customer Service Representative to provide exceptional customer service and resolve inquiries effectively.

OutsourcingProfessional Services
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Responsibilities

Providing prompt, accurate, thorough, and courteous responses to all customer inquiries via telephone, written communication, web, or walk-in
Performing research as needed to resolve inquiries, ensuring effective customer relations
Documenting inquiries accurately and coordinating with other departments to resolve problems and assist with priority inquiries and special projects as required by management

Qualification

Customer service experienceVerbal communicationWritten communicationOrganizational skillsHuman relationsStress management

Required

High School Diploma or equivalent
Excellent verbal and written communication skills
Strong human relations and organizational skills
Ability to handle high-stress situations effectively
Can work onsite at the customer facility in Columbia, SC
Open availability to work an 8-hour shift between the hours of 8am and 8pm

Preferred

An Associate Degree is preferred
At least 2 years of customer service or call center experience (preferred)

Benefits

Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

We’ve been helping organizations find the people they need longer than any other company in the world.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Company data provided by crunchbase