Innersense Organic Beauty · 9 hours ago
Retail Account Manager
Innersense Organic Beauty is an award-winning global leader in hair care, dedicated to providing safe, sustainable, and cruelty-free products. The Retail Account Manager will maximize sales and achieve business objectives by managing relationships with retailers and ensuring excellence in selling, training, and customer service within the assigned territory.
Responsibilities
Ensure assigned territory is exceeding sales targets
Responsible for direct supervision and selling/education support of 40 plus doors to be visited on agreed upon schedule with manager
Create and execute event strategy to drive results – minimum of 4-5 store led events per month within territory. Corporate supported events to be hosted 3-4 times per year
Optimize in-store merchandising and brand presentation
Conduct regular inventory checks and elevate any issues to store leadership and corporate sales teams as needed
Monitor sales reports weekly to identify areas of opportunity and create strategic support plans based upon results
Meet regularly with store management teams to conduct Brand Business Review Meetings and plan strategically to deliver defined results for retail objectives
Must adhere to retailer guidelines for in-store presentation, parameters for store visits, and other needs as outlined in retailer-provided guidelines
Partner with Innersense Sales Coordinator & Professional Educators to provide selling expertise and optimize scheduled support days
Complete all reporting as outlined in-store visit expectations for the week
Other duties as assigned
Execute best in class Sales and Education visits, high-touch store and staff training, district-level cluster trainings, morning touch bases to increase Ulta Staff brand love and selling skills
Host education programs designed to enhance sell through and growth of the retail business
Fully understand the retailer and Innersense launch and activation calendar to efficiently drive business, e.g. store events, retailer animations, seminars & trainings
Become an Innersense brand expert staying on top of product knowledge and brand activities, delivering this expertise to all cast members and clients
Other duties as assigned
Responsible for virtual communication and support of remote door locations that are assigned. These may reside outside of the local territory
Travel to remote locations for in-person quarterly support as aligned with manager
Establish “remote” relationships – becoming a reliable source of information and problem-solving for the retail team
Track retail sales (and services if applicable) using defined metrics to evaluate the business
Timely return of all phone calls, e-mails and communication from both retail partners and corporate team
Other duties as assigned
Qualification
Required
Proven history of sales goal achievement within the cosmetics industry
Experience with, and full understanding of, key retailers
Demonstrated ability to inspire, coach and educate others; Ability to work collaboratively and build positive/effective business partnerships, even in difficult situations
4+ years managing across multiple doors in a retail-centric environment – preferably with direct experience working with specialty retailers
Self-motivated and able to work independently
Excellent time management and prioritization skills
Exceptional communication skills (presentation/verbal/written)
Strong initiative and follow-through
Respects and works effectively with diverse people
Proven leader with flexibility and ability to function in a fast-paced environment
Expert knowledge of company products
Must have proof of insurance, a current and valid driver's license
Must be available to work a minimum of 2 weekend shifts per month and 2 office days per month. May include some evenings
Must be available for travel 60 to 70% of the time within a defined territory
Must be able to stand for up to 8 hours
Must be able to drive a car for extended periods of time
Must be able to lift, push and pull up to 30 lbs
Preferred
A stylist license is preferred, but not required
Benefits
Competitive Compensation
Medical
Dental
Vision
Parental Leave
Flexible Spending Accounts
401k program with match
Paid Time Off (including holidays and Volunteer Days)
Life Insurance for all eligible employees
Company
Innersense Organic Beauty
Innersense Organic Beauty has shop organic hairbaths, shampoo, conditioners, styling & treatment products. Beauty without compromise.
Funding
Current Stage
Early StageRecent News
Global Cosmetics News
2025-07-22
2025-07-22
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