First American · 21 hours ago
Branch Manager
Michigan, United States
Full-time
Onsite
Senior Level
$77K/yr - $103K/yr
6+ years expFirst American is a company that prioritizes its people and provides title insurance protection and professional settlement services for real estate transactions. The Branch Manager will oversee operations, drive business growth, and manage the Escrow team, ensuring exceptional customer service and alignment with business goals.
Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment
Responsibilities
Drive the strategic direction, the operations and revenue generation for branches and key accounts within a defined geographic area
Act as a neutral third party between buyers and sellers during real estate sales
Manage funds and processes real estate transactions
Align branch goals with business unit goals
Maintain client base and resolves escalated issues; answers questions and provides guidance regarding products, services, policies, or specific transactions
Perform duties of an Escrow production position
Qualification
Required
6+ years of directly related escrow officer experience
2+ years demonstrated leadership experience
Results oriented with strong time management, team performance, and project management skills, and must be highly organized and driven to succeed
Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential
Excellent written and verbal communication skills
Customer service focus – passion for promptly responding to customer needs. Values and solicits customer feedback to improve service
Teamwork - contribute to building a positive team spirit and exhibits objectivity and openness to others' views, living our values
High school diploma or equivalent
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$450M2024-09-23Post Ipo Debt· $450M
2010-06-01IPO
Leadership Team
Kenneth D. DeGiorgio
Chief Executive Officer
Jody Mulkey
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase